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Folder pane opens, sometimes

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  • 최종 답변자: Outernaut

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When I start TB, it often times doesn't open the left pane. I have to close and re-open several times before the folders show up. I uninstalled and installed the latest update - no changes. See images. I have, Reinstalled it. Updated it Disabled all add-ons. Ran in safe mode

My Layout (AKA View) setting is: Classic, Folder, Message.

It takes 3 - 5 re-starts of TB to get the left to show up. When it doesn't show up, I can only create a message, nothing else.

Images attached. Left = Actual problem Right = Should be.

Ideas?

When I start TB, it often times doesn't open the left pane. I have to close and re-open several times before the folders show up. I uninstalled and installed the latest update - no changes. See images. I have, Reinstalled it. Updated it Disabled all add-ons. Ran in safe mode My Layout (AKA View) setting is: Classic, Folder, Message. It takes 3 - 5 re-starts of TB to get the left to show up. When it doesn't show up, I can only create a message, nothing else. Images attached. Left = Actual problem Right = Should be. Ideas?
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선택된 해결법

You might want to delete foldertree.json from the profile folder: Help/Troubleshooting Information, click Open Folder, close TB, delete the file.

http://kb.mozillazine.org/Empty_folder_pane

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It looks like you are using Folder Pane Colors or some such addon. Does it happen if you have addons disabled?

If yes, which addon is causing the problem?

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Wayne Mery said

It looks like you are using Folder Pane Colors or some such addon. Does it happen if you have addons disabled? If yes, which addon is causing the problem?

Yes. I have loaded TB with all add-ons disabled, Re-booted and re-loaded, same results. I tried it several days without any add-ons, and it is still loading sometimes, most-times not.

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선택된 해결법

You might want to delete foldertree.json from the profile folder: Help/Troubleshooting Information, click Open Folder, close TB, delete the file.

http://kb.mozillazine.org/Empty_folder_pane

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sfhowes said

You might want to delete foldertree.json from the profile folder: Help/Troubleshooting Information, click Open Folder, close TB, delete the file. http://kb.mozillazine.org/Empty_folder_pane

Thanks sfhowes this seems to have fixed the problem. I very much appreciate your help.