Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 3 답장
  • 7 이 문제를 만남
  • 6 보기
  • 최종 답변자: jayelbe

more options

Regarding crash ID: bp-5c3287fc-5b91-4f43-97d2-2c9901170826

It keeps saying "Gah, your tab has crashed" ...this has gone on for the past several days and I had a few crash reports submitted. I tried opening in safe mode and it still constantly crashed, I can't open any site.

Regarding crash ID: bp-5c3287fc-5b91-4f43-97d2-2c9901170826 It keeps saying "Gah, your tab has crashed" ...this has gone on for the past several days and I had a few crash reports submitted. I tried opening in safe mode and it still constantly crashed, I can't open any site.

선택된 해결법

Hey Gebegeorge,

Sorry about your tabs crashing. Thanks for sharing a crash ID!

I've taken a look through the report, and it seems your crashes are being caused by the MySpeed plugin.

There's a couple of things to try: one would be to make sure you're running the latest version of MySpeed. There's an article and update link here which might be helpful: https://www.enounce.com/support-known-issues/ki235

If that doesn't work (or if you don't need to use MySpeed any more) I'd suggest you uninstall it. Instructions for doing that are here: https://www.enounce.com/faqs-myspeed#uninstall

I hope this solves your issue!

Cheers

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

선택된 해결법

Hey Gebegeorge,

Sorry about your tabs crashing. Thanks for sharing a crash ID!

I've taken a look through the report, and it seems your crashes are being caused by the MySpeed plugin.

There's a couple of things to try: one would be to make sure you're running the latest version of MySpeed. There's an article and update link here which might be helpful: https://www.enounce.com/support-known-issues/ki235

If that doesn't work (or if you don't need to use MySpeed any more) I'd suggest you uninstall it. Instructions for doing that are here: https://www.enounce.com/faqs-myspeed#uninstall

I hope this solves your issue!

Cheers

more options

Whoa, great thanks! I updated Myspeed via that link and now my Firefox works again! Thank you!!!

more options

Great! Glad to have helped :)