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only connects if type in small box not big 1 in middle of screen

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  • 최종 답변자: Happy112

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when i type in the web site in the narrow long box at the top which displays the full email address it connects ok. when i type in the large box in the middle of the screen it comes up no connection. this just started today?? can you help. thanks andy

when i type in the web site in the narrow long box at the top which displays the full email address it connects ok. when i type in the large box in the middle of the screen it comes up no connection. this just started today?? can you help. thanks andy

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Please Refresh but do this 1st:

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

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thanks for your quick response but i have no idea what you asked me to do

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Please send a screenshot https://support.mozilla.org/en-US/kb/firefox-screenshots save as a jpeg and it will be in your default download folder.

What I am thinking is that there is no email box and that is the Address Bar where you input a URL (pronounced earl) like this example : http:\\www.whoami.com ) Please see this below : https://support.mozilla.org/en-US/kb/awesome-bar-search-firefox-bookmarks-history-tabs

The larger of the 2 is the Google Search Box where type into URL's questions etc then Enter to get the results.

Please read these :

https://www.howtogeek.com/333805/how-to-change-or-customize-firefoxs-new-tab-page/

https://www.howtogeek.com/333110/how-to-customize-firefox-quantum-and-remove-the-white-space-around-the-title-bar/

Once finished reading do you still have a issue or need further information ?

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You can check the currently selected search engine in "Options/Preferences -> Search".

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Your system details show four versions of Shockwave Flash, which can cause major problems. Would you please uninstall them  ?

Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then re-install the latest version, which is 28.0.0.126

You can download te latest version from here : https://get.adobe.com/flashplayer/

Note : some 'extras' may be offered in the download.