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password change on account xxxxx.xxxx@xxxxxxxxxx.xxx

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  • 최종 답변자: simonkc16

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you send this message....

fx X-Device-Id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Content-Type: multipart/mixed; boundary="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" Message-ID: <xxxxxxxxxxxxxxxx-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx-xxxxxx@us-west-2.amazonses.com> Date: Mon, 8 Jun 2020 19:53:32 +0000 X-SES-Outgoing: 2020.06.08-54.240.59.49 Feedback-ID: 1.us-west-2.9xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+x/xxxxxxx=:AmazonSES

--xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Content-Type: multipart/alternative; boundary="x+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/xxxxx+xxxxxxxxxxxxxxxxxxxxx"

--x+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxvl/xxxxx+xxxxxxxxxxxxxxxxxxxxx Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8

Need to reset your password?=0A=0AClick the button within the next hour to = create a new password. The request came from the following device:=0A=0A=0A= Firefox on Windows 10=0Axxxxxxx, xxx, xxxxxx xxxxxxx (estimated)=0AIP addre= ss: xx.xxx.x.xx=0A20:53:32 (BST) Monday, 8 Jun 2020=0A=0ACreate new passwor= d=0Ahttps://accounts.firefox.com/complete_reset_password?uid=3Dxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxx&token=3Dxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxx&xxxx=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&email=3Dxxxxx.xx= xx%40xxxxxxxxxx.xxx&service=3Dsync&resume=3Dxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxx%3D&emailToHashWith=3Dxxxxx.xxxx%40xxxxxxxxxx.x= xx&utm_medium=3Demail&utm_campaign=3Dfx-forgot-password&utm_content=3Dfx-re= set-password=0A=0AThis is an automated email; if you received it in error, = no action is required.=0A=0AFor more information, please visit https://supp= ort.mozilla.org/kb/im-having-problems-with-my-firefox-account?utm_medium=3D= email&utm_campaign=3Dfx-forgot-password&utm_content=3Dfx-support=0A=0A=0AMo= zilla. 331 E Evelyn Ave, Mountain View, CA 94041=0A=0AMozilla Privacy Polic= y=0Ahttps://www.mozilla.org/privacy?utm_medium=3Demail&utm_campaign=3Dfx-fo= rgot-password&utm_content=3Dfx-privacy=0A=0AFirefox Cloud Terms of Service= =0Ahttps://www.mozilla.org/about/legal/terms/services/=0A --x+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/xxxxx+xxxxxxxxxxxxxxxxxxxxx Content-Type: multipart/related; boundary="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxx/"

--xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxx/ Content-Transfer-Encoding: base64 Content-Type: text/html; charset=utf-8

you send this message.... fx X-Device-Id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Content-Type: multipart/mixed; boundary="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" Message-ID: <xxxxxxxxxxxxxxxx-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx-xxxxxx@us-west-2.amazonses.com> Date: Mon, 8 Jun 2020 19:53:32 +0000 X-SES-Outgoing: 2020.06.08-54.240.59.49 Feedback-ID: 1.us-west-2.9xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+x/xxxxxxx=:AmazonSES --xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Content-Type: multipart/alternative; boundary="x+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/xxxxx+xxxxxxxxxxxxxxxxxxxxx" --x+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxvl/xxxxx+xxxxxxxxxxxxxxxxxxxxx Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Need to reset your password?=0A=0AClick the button within the next hour to = create a new password. The request came from the following device:=0A=0A=0A= Firefox on Windows 10=0Axxxxxxx, xxx, xxxxxx xxxxxxx (estimated)=0AIP addre= ss: xx.xxx.x.xx=0A20:53:32 (BST) Monday, 8 Jun 2020=0A=0ACreate new passwor= d=0Ahttps://accounts.firefox.com/complete_reset_password?uid=3Dxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxx&token=3Dxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxx&xxxx=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&email=3Dxxxxx.xx= xx%40xxxxxxxxxx.xxx&service=3Dsync&resume=3Dxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxx%3D&emailToHashWith=3Dxxxxx.xxxx%40xxxxxxxxxx.x= xx&utm_medium=3Demail&utm_campaign=3Dfx-forgot-password&utm_content=3Dfx-re= set-password=0A=0AThis is an automated email; if you received it in error, = no action is required.=0A=0AFor more information, please visit https://supp= ort.mozilla.org/kb/im-having-problems-with-my-firefox-account?utm_medium=3D= email&utm_campaign=3Dfx-forgot-password&utm_content=3Dfx-support=0A=0A=0AMo= zilla. 331 E Evelyn Ave, Mountain View, CA 94041=0A=0AMozilla Privacy Polic= y=0Ahttps://www.mozilla.org/privacy?utm_medium=3Demail&utm_campaign=3Dfx-fo= rgot-password&utm_content=3Dfx-privacy=0A=0AFirefox Cloud Terms of Service= =0Ahttps://www.mozilla.org/about/legal/terms/services/=0A --x+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/xxxxx+xxxxxxxxxxxxxxxxxxxxx Content-Type: multipart/related; boundary="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxx/" --xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxx/ Content-Transfer-Encoding: base64 Content-Type: text/html; charset=utf-8

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. Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

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Go to the website in question and see if you get any messages.

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So, did you initiate a password reset for the Firefox Account ?

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when I open Firefox the menu at top RH corner of screen has yellow danger ! sign. Open menu says 'reconnect to Firefox. I've forgotten firefox password so click accordingly; message says email with a link is on way. I sent you the email received which is not a lot of help in changing to new password.