Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Message at startup disappeared

  • 5 답장
  • 1 이 문제를 만남
  • 5 보기
  • 최종 답변자: phil116

more options

When I opened Thunderbird just now, there was a message at the top center of my screen pertaining to an issue that I did not fully understand. I should have taken a screen shot, apparently. As soon as I clicked on the application, the message went away.

This message may have pertained to my email server. But I am not sure.

Is there a way to get this message to appear again? Closing and reopening Thunderbird did not elicit a repeat of the warning message.

I am using 68.10.0(64bit) on Ubuntu 18.04.

When I opened Thunderbird just now, there was a message at the top center of my screen pertaining to an issue that I did not fully understand. I should have taken a screen shot, apparently. As soon as I clicked on the application, the message went away. This message may have pertained to my email server. But I am not sure. Is there a way to get this message to appear again? Closing and reopening Thunderbird did not elicit a repeat of the warning message. I am using 68.10.0(64bit) on Ubuntu 18.04.

선택된 해결법

I did not figure out if Thunderbird has a log for messages given to the User.

However, I DID discover a problem a few days after the initial posting of this thread, when Thunderbird became unable to save or read emails from my mail server. I think it is logical to assume the two were related. The message was probably a warning about the imminent disconnect.

There was an issue with Thunderbird's reference to the email server's certificate being out of sync. I can't recall the details at this point, but standard updates of both Thunderbird and the remote Ubuntu OS (via apt-get update/upgrade) were sufficient to get everything working again.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (5)

more options

Perhaps an update notification? Edit/Preferences/Advanced/Update to check.

more options

Thanks for pointing out the preferences section in the Edit tab. I was over-focused on the Message, Tools, and Help tabs.

Unfortunately, I don't see an "Update" section under the Advanced preferences. My "Advanced" section has four tabs: General/Data Choices/Network & Disk Space/Certificates.

Maybe there is some sort of log somewhere, where Thunderbird stores a record of it's actions? I'm not able to locate it as of yet, though.

Everything seems to be working fine, but I am wondering what the service was that I was given a message about. It was saying something was being shut or overridden for some reason. I should always take screen shots, I guess is the main takeaway here.

more options

The attached picture shows the Advanced options on W10. There is also an install.log in the Program Files folder, and Tools/Activity Manager might show something. The error seems like it's reporting a security certificate exception.

more options

Interesting. No such tab on my Ubuntu Firefox. Looking for logs or references to logs in a few "obvious" places, etc/Thunderbird (no config file), var/log/ (no Thunderbird or Mozilla or Firefox folders).

I updated my certs for my mail server with CertBot just 3 weeks ago, highly unlikely it's that. I need to go check my mail server (on a remote computer that I'm not set up to reach from this one). Maybe there is something on its logs that will have a clue.

Thanks for trying to help puzzle this out!

more options

선택된 해결법

I did not figure out if Thunderbird has a log for messages given to the User.

However, I DID discover a problem a few days after the initial posting of this thread, when Thunderbird became unable to save or read emails from my mail server. I think it is logical to assume the two were related. The message was probably a warning about the imminent disconnect.

There was an issue with Thunderbird's reference to the email server's certificate being out of sync. I can't recall the details at this point, but standard updates of both Thunderbird and the remote Ubuntu OS (via apt-get update/upgrade) were sufficient to get everything working again.