Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Microsoft Excel online (E1 License) suddenly broke down (became unusable)

  • 3 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: jonzn4SUSE

more options

I was using Firefox to use the Microsoft Office online E1 Licensed ever since I joined my company. It was working without any issues so far but suddenly yesterday in Excel online it showed an error that said we are still loading the workbook and it was not editable. Waiting for hours did not resolve the issue. I should also mention that Firefox is updated to the latest version, sync is on, other workbooks are showing the same error, and I am having no issues with Excel online (same account + same workbooks + new workbooks) in other browsers. Today I tried clearing the cache and online Excel completely broke (screenshot). Please help!

I was using Firefox to use the Microsoft Office online E1 Licensed ever since I joined my company. It was working without any issues so far but suddenly yesterday in Excel online it showed an error that said we are still loading the workbook and it was not editable. Waiting for hours did not resolve the issue. I should also mention that Firefox is updated to the latest version, sync is on, other workbooks are showing the same error, and I am having no issues with Excel online (same account + same workbooks + new workbooks) in other browsers. Today I tried clearing the cache and online Excel completely broke (screenshot). Please help!
첨부된 스크린샷

선택된 해결법

@jonzn4SUSE Thank you for your reply. I think someone from the back-end worked on the issue. It has been completely resolved now. Thank you though. Thank you for taking the time to reply :)

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

That appears to be on Sharepoint and a work related doc right? There is no way for us to replicate the issue with a work related doc. What happens if you go to Excel online and open a sample workbook from Microsoft?

more options

선택된 해결법

@jonzn4SUSE Thank you for your reply. I think someone from the back-end worked on the issue. It has been completely resolved now. Thank you though. Thank you for taking the time to reply :)

more options

Glad to hear it. Please mark your comment as resolved. Thanks