Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

When starting Firefox attempts to restore or new session, using either suggestion it opens and unable to click on anything.

  • 7 답장
  • 5 이 문제를 만남
  • 1 보기
  • 최종 답변자: MidnightBlu

more options

On restart it asks if I wish to restore previous session or new. Clicking either will open appropriate session, but, then it refuses to do anything when you click on it. It cannot be closed except throught using task manager. After restarting Windows same thing. I have even uninstalled and reinstalled Firefox with the same result.

On restart it asks if I wish to restore previous session or new. Clicking either will open appropriate session, but, then it refuses to do anything when you click on it. It cannot be closed except throught using task manager. After restarting Windows same thing. I have even uninstalled and reinstalled Firefox with the same result.

모든 댓글 (7)

more options

This can be a problem with the file sessionstore.js and sessionstore.bak in the Profile Folder

Delete sessionstore.js and sessionstore.bak in the Profile Folder

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.

See:

more options

Thanks. I uninstalled everything and installed latest version and it's OK. Thanks for helping out.

more options

The folders didn't have any of those files so I ended up deleting all the folders and Mozilla itself. Reinstalled and it's still having the exact same problem. Why is this? I feel like this is a curse...

more options

To MidnightBlu, When I uninstalled it for the first time I retained the links and the problem continued. On the second uninstall I deleted all the links and it's been fine ever since. Hurry up and do it as the latest version is much faster. Only thing is the learning curve as you have to get used to the new layout.

more options

How do I delete the links?

more options

When you uninstall Firefox it will ask if you wish to delete links and cookies. When you accept it will uninstall and on reinstalling it will do so cleanly. Tip: back up all your Bookmarks to Xmarks then on reinstalling install Xmarks and sychronise and all your Bookmarks will return. Hope this helps.

more options

I can't find any of the folders now! It's not showing up. I tried looking in library and application support. It doesn't have mozilla folder so right now I'm screwed I have no idea where it is. I have to check my online bill and I cannot do that at all!