Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Firefox hangs if I try to open Options in the Tools menu

  • 1 답장
  • 2 이 문제를 만남
  • 2 보기
  • 최종 답변자: cor-el

emmgee3860
emmgee3860
more options

When I select Options from the Tools menu this hangs Firefox and any tabs that may be open. I have to End the non responding program through Task Manager.

This happens any/everytime I try to access Options.

This only happens on my laptop, not my PC. It works fine on my PC. I am on Firefox 6.0.2

When I select Options from the Tools menu this hangs Firefox and any tabs that may be open. I have to End the non responding program through Task Manager. This happens any/everytime I try to access Options. This only happens on my laptop, not my PC. It works fine on my PC. I am on Firefox 6.0.2

모든 댓글 (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: