I found this search tool:

https://support.mozilla.org/en-US/search?a=2

and when I use it to search "discussion forums" and I type in my user name, it returns this:

Found 0 results for in English

Can't find what you're looking for? Ask a question on our community support forum.

That's pretty crazy, considering that I have made two original posts to the forums, and several replies to the posts of others

Maybe its here?

• https://support.mozilla.org/en-US/questions?filter=my-contributions

ha ha ha oh my god...

okay, thank you for the help... I see what the problem is... this web site's UI has a shortcoming...

this URL:

https://support.mozilla.org/en-US/home

appears to be the home page of the forums... but it is not....

the home page of the forums is buried in a link off to the side in a list labeled "For Contributors"... I mean... by seeking help in the forums, I'm now a "contributor"? ehhh... English... It'd be nice if the UI designers would use it...

 the home page to the forums is found via this URL:

https://support.mozilla.org/en-US/questions

See... whoever named that URL had the right idea... instead of

https://support.mozilla.org/en-US/contributors , the person used:

https://support.mozilla.org/en-US/questions

hmmm.... now if the heading on the right said:

"For people with questions"

then I would have scanned it more closely, and I would have noticed "Support Forum Home" in the list.

I think the fact that so many people use Firefox is really a testament to how bad the other software out there really is, not to how good the Firefox stuff is or how responsive the firefox people are... E.g. is anyone going to actually learn from my above experience, and make the support forums easier to find?

Is anyone going to actually put a link to the forums in the dashboard for the account that is used to log into the forums?

No, not a chance...

I mean, yes, I get that the link to the forums home page is always in the footer at the right, but come on, for crying out loud... so are stupid advertisements... it's a footer or side bar or whatever you want to call it... people are trained on a subconscious level, by now, to ignore that crap. If you were going to design a forum, would you take the most important links, and put them off to the side, where they are less likely to be noticed?

This is what I see when I bring up my dashboard:

https://support.mozilla.org/en-US/user/630258

I mean, if you are a small time developer, with a few thousand users, you probably don't have the time or the resources to make something that's optimal... but when you have millions upon millions of users... optimizing your interface might be worth looking into.... you know... auditing the performance and effectiveness of your UI now and again might be a good idea... You take the few minutes that you waste a user with a confusing counter-intuitive non-standards-based interface, and you multiply that by millions of users, and what can I say... that's a *lot* of waste.

You don't even have an index of forum content... everything is found by searching... Imagine if you walked into a library, and they had NO catalog.. Instead, all books just tossed into a database, and the only way to find anything is by searching. That would be... just incredibly stupid.... That is what this forum interface is.

1. sign in to the forum ( https://support.mozilla.org/en-US/questions/ ) with your user name and password (click "Sign In" near the top right of the page)
2. after the forum page reloads, click "My Contributions" in the line just above the first question (that will list your questions and your replies to other questions)
3. to return to a list of all questions on the forum, click "All" in the line just above the first question

If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

See [/questions/908165]