all of my email disappeared from t-bird and requires me to open a new account
Checked email earlier. Opened my computer later to check for new emails and a new T-bird page is shown and requires me to open an account. all of my address book is still there but none of my email files show. I checked and found the email files on my computer T-Bird will not accept my password or setup so at this time I am not able to receive or send email.
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The latest update, 52.1.1, seems to have some problem recognizing the existing profile file. I had the same problem and the profile is still on my computer in the proper location, but for some reason Thunderbird is not recognizing the location. Running the Troubleshooting help shows the profile file and all the mail and other files, but the program is just not recognizing it. I don't have a solution, though I'm still trying to find one. There doesn't seem to be anyway to contract Thunderbird directly, but I did post on their Facebook page.
Do you use the program CCleaner? What antivirus are you using? What version of Thunderbird do you have?