MSN ribbon across top of all webpages on Firefox.
There is an MSN ribbon across the top of most webpages. My home page is the weather channel and it's correct but this ribbon appeared recently and I can't get rid of it. I checked add-on's and extensions but don't see anything there. To my knowledge, I did nothing to cause it to appear. If I close them, they just appear again the next time I open Firefox. How do I make this go away?
The ribbon contains a Microsoft search bar (DuckDuckGo is my default), and other icons like sign-in, settings, etc. This ribbon takes up valuable viewing space -- about an inch high. Amazingly, this ribbon disappears on the Mozilla support website but is there for everything else.
Appreciate your help please.
All Replies (3)
Sounds more like a site setting notification issue then a Firefox. Maybe check your site settings to verify all the notifications settings. As to the DuckDuckGo is the Site or Addon? As mentioned before sounds more like site settings more then something from Firefox since they don't own MSN.
Can you attach a screenshot?
- https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
- use a compressed image type like PNG or JPG to save the screenshot
lg438w said
There is an MSN ribbon across the top of most webpages. ... Amazingly, this ribbon disappears on the Mozilla support website but is there for everything else.
That is an important clue because add-ons are blocked from injecting content into certain Mozilla sites. My guess is that you have an add-on that is causing this. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:
- Ctrl+Shift+a (Mac: Command+Shift+a)
- "3-bar" menu button (or Tools menu) > Add-ons
- type or paste about:addons in the address bar and press Enter/Return
In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.
If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:
Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.
Any improvement?
Note: some extensions have a malware-like behavior of blocking/blanking parts of the Add-ons page. If you can't access your list, then:
Restart Firefox in its Troubleshoot Mode to use the page with all extensions disabled. Here's how:
If Firefox is running:
You can restart Firefox in Troubleshoot Mode using either:
- "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
- (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).
If Firefox is not running:
Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).
Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.
When you're done, you can simply exit out of Firefox normally and then start it up again normally to continue browsing in normal mode.