Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox Updates and New Profiles

  • 1 eyano
  • 0 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Mike Kaply

Gabby
Gabby
more options

My organization would like to keep automatic updates for Firefox enabled. However, each update prompts end users to create a new profile. We've provided them with instructions on how to navigate to about:Profiles and find the Firefox profile that has their bookmarks. The same set of instructions then guides them on how to save that profile as their default too. Unfortunately, our end users aren't very good at this and sometimes they have to repeat the process for a few days in a row. Which I assume is due to subsequent Firefox updates, but I'm not sure.

That said, is there anything we can do that'd avoid end users from having to go through this process for every Firefox update?

My organization would like to keep automatic updates for Firefox enabled. However, each update prompts end users to create a new profile. We've provided them with instructions on how to navigate to about:Profiles and find the Firefox profile that has their bookmarks. The same set of instructions then guides them on how to save that profile as their default too. Unfortunately, our end users aren't very good at this and sometimes they have to repeat the process for a few days in a row. Which I assume is due to subsequent Firefox updates, but I'm not sure. That said, is there anything we can do that'd avoid end users from having to go through this process for every Firefox update?

All Replies (1)

Mike Kaply
Mike Kaply
  • Moderator
more options

What platform are you on? It sounds like somehow Firefox is going into a different directory when it's updating, but it shouldn't do that if we are controlling the update.