Firefox not loading
Firefox has stopped loading webpages all of a sudden. My internet connection is fine, as my other browsers are working okay. There is also no error message coming up, just a blank page. I have tried clearing cookies, restarting my pc, and restarting firefox. I'm not sure what else to try.
Thanks
Mark
All Replies (3)
Did you recently uninstall an application that was using Visual C+ runtime components?
You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.
See "Visual Studio 2015, 2017, 2019, and 2022":
- https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist
- https://aka.ms/vs/17/release/vc_redist.x64.exe
- https://aka.ms/vs/17/release/vc_redist.x86.exe
You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.
No, I haven't uninstalled anything since it was last working.
I disabled efficiency mode for Firefox and that seemed to help a bit, but it looks like I have a wider connection issue with my laptop as it's now affecting other browsers.
I'll close this question as I think I may just have to reinstall Windows.
Thanks