Firefox Community Forum

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word file upload'. This is happening while I'm trying to insert a document file into a online web page for a doctor. When I click the insert button on page that is when the Explorer is failing as noted above. Can someone help (send me a message on my e-mail frogbadhairday@gmail.com if you can help/or update the help screen) Thanks Perry

I use a program called Beat Buddy Manager Online (https://bbmo.singularsound.com/) Currently, it does not work in my preferred browser (Firefox).

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor.

Thanks,

Patrick psaylor@mindspring.com

Hi everyone, I've looked for help but can't seem to find what works. I went to about:config and searched for toolkit.winRegisterApplicationRestart and made it false, it worked for less than a week and now firefox is starting when the computer boots up. How do i stop this? I'm using windows 11 24h2. I've been using firefox for years. My computer boots up faster than my router and it keeps saying i don't have internet. I'd appreciate any help thanks.

Hello! Thank you for helping. Firefox must have updated, because, now, when I open a new tab, it opens in a new window, and, when I move it back on the line with my other tabs, there is nowhere to type in my search. Can you please help?

Thank you so much! Blessings,

Mary Kelly

Hello,

My Websocket server recently started failing in Firefox. After some investigation it looks like the issues began in v130. The Websocker server works in all other browsers and in Firefox version <= 129. After much troubleshooting it seems like a change was made to the TLS negotiation when making a Websocket connection. I was able to temporarily solve the problem by forcing TLSv1.2 instead of negotiating the strongest TLS available. Was there a recent change to how TLS is negotiated when making a wss Websocket connection?

A few months ago, I noticed that Firefox has become very slow. When I looked at my task manager a minute ago, it showed 2,500 MB of memory usage and very high power demand after I had opened only three websites plus yours. I took the computer - a desktop using Windows 10 - to a technician who took $140 to tell me that he "cleaned it up and everything should be faster now." It is not any better for it.

How can I get my computer to work in Firefox as well as it does in Edge?

Thank you, Barry

A 'noisy' tab is preventing auto-sleep ('powercfg /requests' shows audio activity), Firefox doesn't ID which tabs have active audio. Searching for help only provides useless information, instructing me to click a non-existent button: "Visit the tab tray by tapping the number next to the address bar". I have no such button, only a 'taggle reader view' button.

During what I assume are high bitrate sections of YouTube videos (e.g. lots of movement, high resolution) YouTube will constantly drop frames.

Video for example: https://www.youtube.com/watch?v=KLuTLF3x9sA

I have tried: • Safe Mode • Installing the Flatpak and testing in that, which also has a fresh profile as I don't use the Flatpak version • Testing different related about:config settings – I can't remember them all now, but I tested every one I found googling that is related to the issue or hardware acceleration.

Hardware acceleration is for sure working. Turning it off makes the video drop to one or two FPS.

Chromium has no problem with the same video. However, you can see from the screenshots that both read the resolution/scaling of my screen differently, and it implies that Firefox is rendering something like 6314 x 3552 while Chromium is rendering at UHD, the resolution of the screen and my video. If I turn off all my Global Scaling, Firefox stops dropping frames (the same info box on YouTube states resolution is UHD), reinforcing my theory about scaling being the issue. Both are confirmed to be using native Wayland.

firefox is overlaying file explorer with 'firefox upload' when i'm trying to insert a file i created in windows 10 word to be used data fie in a web site . Perry

I have 132.0.1 on windows 11. It is seriously messed up. For youtube videos, I get a blank video screen, and other parts of the web page don't get loaded (gifs/other jpegs, for starters). Gmail leads to a 400 error - with google saying it doesn't know why. Some of the fonts, in some headlings, are nothing I have seen before, in some web pages. Some html formatting is totally bonkers. Reddit, wellsfargo as examples, where you will see the elements in what looks like a text-based document, and nothing can be selected that otherwise would be selectable. Some of my bank urls just have spinning behavior that never times out.

All the foregoing works fine on Edge. And yes, I have restarted the browser many times, restarted the computer many times, even restarted the router. I have not messed with preferences for quite some time. javascript is enabled.

I might have seen some of this in the previous update, 131.x.

Oh, under Performance I do NOT see a possible selection for hardware acceleration. So that's out.

I have a lenovo ThinkPad, with AMD cpu, a few years old, with Windows 11 pro.

I have used firefox for years working on at this point over a dozen computers, and I have never seen anything like this, and so much going wrong at one time.

Any ideas? Thanks in advance

But perhaps a different kind of problem, like "Passwords and login".

This has started a few months ago, after an update. I would go to a website, fill in my credential, and then NOTHING. No error message, no movement. There are now several websites where this happens (see below). On some I could fix the problem by putting the website on the ALLOW list of Malwarebytes Browser Guard, but not all. On some, it was enough to allow ads and tackers, on others I had to also allow scams and malware, but on some nothing helps. All of them work perfectly well in Chrome, where I did nothing to BrowserGuard.

The websites fixed:

rebel.ca wise.com

Not fixed:

https://www.bc.mycarecompass.lifelabs.com https://www.concourstdaeroplan.td.com/

Any ideas on what is going on? And how to fix things? Thanks

Hi, whenever i open the instagram web's reels tab and start scrolling down a bit the audio breaks down, crackling/buzzing. ive contacted razer's support and then i tried the website on 2 different websites and it worked fine there and razer support told me that the issue isnt with my device but with mozilla. i thought it was because of my headphones at first as i tried it on 2 different computer, one being a desktop and other being laptop and only when i use instagram web's reels tab on mozilla. once i use it every other audio breaks down too including games/other browsers etc. . i tried to contact with meta support too but comes out they dont offer a support to those who dont have paid subscription and the issue only happens on mozilla firefox application

I don't know how to put it into words that well, but, it's as if my Firefox is just a clickable picture. If I try to use the search engine, it won't let me search, just put words in. If I try to open the menu, I can't, I can only click on the three lines with no pop-up. I can't use my addons, I can't even open another tab. I've tried opening other windows, restarting my computer, leaving it off for a while, and letting it stay on for hours, but it still isn't working. I tried running the updater, but It won't run. I tried running the maintenance service, same outcome. I don't want to delete Firefox because I fear that my account didn't probably sync some important things. I don't know what to do, this all happened after an update. Here's a video of what's going on: https://drive.google.com/file/d/1PBpoHDn29gUp2mCK8I38V4oPwsXRwL0r/view?usp=sharing