Thunderbird Community Forum

Ever since Nebula released, importing ICS files into the Thunderbird calendar (connected to my Google account) never moves from 0% progress, but the invite imports successfully. After I close the Import tab the invite appears in the calendar where it's supposed to be. I've left it for many minutes and progress stays at 0%. Anyone else seeing this happen?

Running Thunderbird 128.4.2esr (64-bit) on Windows 11 23H2.

Thunderbird freezes when i delete an email, even when i shift delete it for up to a minute and while its frozen its says "not responding" happens when archiving emails too, i've repaired inbox, deleted the trash, compacted emails, and still it keeps freezing.

I am using Thunderbird to archive emails to a local folder. I have put emails in separate folders by year. Still, it took a much longer time than I expected. I guess the reason might be synchronization. Often Thunderbird download the same folder, or a set of messages in a folder, repeatedly. It is hard to tell how many messages have a local copy.

One example is showing in the attached picture. It has been stuck there for a long time. Apparently, the progress bars are not drawn correctly. The lower folder is almost done by the number of messages, not the top one.

Thunderbird version: 128.4.1esr. OS: Windows 11.

Recently upgraded from older version to TB 128.3.3.esr

Until then CardDav Server connect (remote adressbook) does not work any more. At least to https://sync.infomaniak.com/. Getting always Connection Failure (interface and logging console). See image. Whatever username is used.

CalDav Connection (to same server) works perfectly. Events get bidirectionally synced.

Anybody an idea, why caldav works, and carddav not.

Thanks for hints an helps. Reto Diener, Switzerland

Starting today 11/06/2024 when I open Thunderbird on my desktop (Win11 Pro) it takes at least a minute to show any new emails, while the bar at the bottom reads:

connecting to outlook.office365.com

and the progress bar on the bottom right of the window is full blue (as if it's working but not moving).

This issue just started today and I've had intermittent slow downs for a while now.

I've tried 'troubleshoot mode' and the issue is still there. I've restarted my computer and the program several times, I don't use any addons for the program to disable for troubleshoot mode to turn off. I click on the 'Get Messages' icon next to the 'New Mail' icon and it makes no difference, the program just hangs for around a minute before it responds and shows any new emails. I can click everything and open all other parts of the Thunderbird program, it just will not connect to get new emails for around a minute and has been consistently doing this all day so far.

I have used Thunderbird for years without issue. In the last 2 days, it keeps crashing on one of my laptops (fine on the other). I sent a crash report, but I can't reopen Thunderbird. I tried both quitting and restarting. I shut down my computer and restarted it. I tried updating by downloading the latest version, but that didn't work either. I completely uninstalled it, reinstalled it, and it worked for a few hours. Now, it is back to the Crash Report.

Any suggestions? I love TB and don't want to switch to something else.

Christine

Hi,

Thunderbird used to work fine for me, but since today I cannot start it anymore. It opens a blank window and freezes. I tried some basic stuff like restarting my PC, uninstalling and reinstalling Thunderbird and starting it with all add-ons disabled. While searching for similar errors I found some solutions that included deleting the parent.lock file from the profiles folder and deleting the windows cache in appdata/local/thunderbird/profiles, which also did not solve the issue for me. Any ideas?

The crash ID is: bp-6669759c-9a50-464b-a8cb-5126c0241105

And this is the crash report:

AdapterDeviceID: 0x1b06 AdapterDriverVersion: 32.0.15.6603 AdapterSubsysID: 374c1458 AdapterVendorID: 0x10de Add-ons: default-theme%40mozilla.org:1.3 AvailablePageFile: 58150670336 AvailablePhysicalMemory: 60356366336 AvailableVirtualMemory: 138521820581888 BackgroundTaskMode: 0 BlockedDllList: audiodevprops2.dll; BuildID: 20241101163316 CPUMicrocodeVersion: 0xa201016 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1730838117 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 6 GPUProcessStatus: Destroyed GpuSandboxLevel: 1 GraphicsCriticalError: |[0][GFX1-]: Fallback WR to SW-WR + D3D11 (t=9.26336) |[1][GFX1-]: Fallback SW-WR + D3D11 to SW-WR (t=10.5134) |[2][GFX1-]: Fallback remains SW-WR (t=11.9234) |[3][GFX1-]: Failed to initialize GPU process (t=11.9234) GraphicsNumActiveRenderers: 0 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1730835785 LastStartupWasCrash: 1 LauncherProcessState: 0 Notes: FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird QuotaManagerStorageIsNetworkResource: 0 ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 328 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1730838115 SubmittedFrom: Client SystemMemoryUsePercentage: 12 TelemetryClientId: 5764b08b-977d-4db8-91a4-1861e6d9ae7d TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20241101163316","version":"128.4.1","vendor":null,"displayVersion":"128.4.1esr","platformVersion":"128.4.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":65450,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4A","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES","hasUserCET"]},"os":{"name":"Windows_NT","version":"10.0","locale":"de-DE","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":22631,"windowsUBR":4317},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":144,"adapters":[{"description":"NVIDIA GeForce GTX 1080 Ti","vendorID":"0x10de","deviceID":"0x1b06","subsysID":"374c1458","RAM":11264,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumd.dll","driverVendor":null,"driverVersion":"32.0.15.6603","driverDate":"10-15-2024","GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":144,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_ERROR"},"gpuProcess":{"status":"failed:Failed to initialize GPU process"},"webrender":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_ERROR"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_ERROR"},"d2d":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_ERROR","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Microsoft Defender Antivirus"],"antispyware":null,"firewall":["Windows-Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"de","intl":{"requestedLocales":["de"],"availableLocales":["de","en-US"],"appLocales":["de","en-US"],"systemLocales":["de-DE","ru-RU"],"regionalPrefsLocales":["de-DE"],"acceptLanguages":["de","en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"DE","network.http.microsoft-entra-sso.enabled":false,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":17276},"addons":{"activeAddons":{},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Dem Theme des Betriebssystems für Schaltflächen, Menüs und Fenster folgen.","name":"System-Theme – automatisch","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18932,"updateDay":18932},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} TelemetryServerURL: https://incoming-telemetry.thunderbird.net TelemetrySessionId: 68a8949d-205d-4b84-9a8e-1723870d2ab2 Throttleable: 1 TotalPageFile: 72924323840 TotalPhysicalMemory: 68629356544 TotalVirtualMemory: 140737488224256 UptimeTS: 15.35336 User32BeforeBlocklist: 1 Version: 128.4.1 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

MSAFD-Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD-Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD-Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD-Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD-Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD-Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
RSVP-TCPv6-Dienstanbieter : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP-TCP-Dienstanbieter : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP-UDPv6-Dienstanbieter : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP-UDP-Dienstanbieter : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: de Diese Meldung enthält Informationen über den Status der Anwendung zum Zeitpunkt des Absturzes.

Thank you!

A couple of months ago Thunderbird started being very slow in multiple situations. I use POP3 and download all mails. I have fairly big mailboxes, some of them up to 2½ GB.

1) Downloading e-mails is slow.

But the worst is this one:

2) Clicking on unread mails first time. This can easily take 10 secs, where the app goes "not responding" and finally "Loading message...." With 10 new mails, it is a lot of wasted time.

3) Dragging mails from one mailbox to another Some of the same behaviour as above.

I have tried to compact mailboxes, but that doesn't help.

I am on release 128.4.1esr (32-bit), windows 10.

Suddenly I do not get any result when seaching allthough I know there are a person with thw name or a topic. I have used Thunderbird for a long time and very often used the search facility. But not now :-(

I have Thunderbird connected to a number of providers including hotmail and OVH, all configured for IMAP. OS = Linux Mint

Everything was working fine until I installed the upgrade to 128.4 offered by the Linux Mint update manager.

Since then it takes a very long time to even send a simple email with CPU usage going up to or even over 100% (multi-cores). Even in normal usage with nothing happening Thunderbird is using 25% of the CPU.

The sending process often times out giving a message that says the connection was lost to the SMTP server.

I often wake up my machine and immediately click "get messages" to see what's new. Often when I do this my request is blocked because the trash or some other folder is being compacted. This is annoying.

Why must tbird choose to compact just when I am trying to do something? Couldn't it do compaction and other such housekeeping in the background, when it would otherwise be idle?

Hello,

I am writing to report an issue I've been encountering with Thunderbird. When I open the application, it functions normally. However, if I minimize it and then reopen it from the taskbar, a white border appears around the window.

I would appreciate any guidance or solutions you may be able to provide.

Thank you for your time and assistance.

Sincerely, Michael