Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Problems with Shockwave. Can't activate or update it.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė flyvendesvaler

flyvendesvaler
flyvendesvaler
more options

I was going to update Adobe Flash Player because it is old and needs an update. Since my PC doesn't want to update it (it says that the connection went wrong), I have found that I have to get on the Add-ons, and select "Always Activate" on the Shockwave Flash. The problem now is that it doesn't work pressing "Always Activate". And it says that "Shockwave Flash is known to be vulnerable and should be updated". I can't update Shockwave Flash either. (Actually, I can't update anything that has with Adobe to do) I have contacted the Adobe Customer Care, and they couldn't help me. I have also tried to uninstall and reinstall, but it didn't work to reinstall it, so I had to set back the changes on my PC to before I uninstalled it.

I really hope there's someone who can help me.

Thanks in regards.

I was going to update Adobe Flash Player because it is old and needs an update. Since my PC doesn't want to update it (it says that the connection went wrong), I have found that I have to get on the Add-ons, and select "Always Activate" on the Shockwave Flash. The problem now is that it doesn't work pressing "Always Activate". And it says that "Shockwave Flash is known to be vulnerable and should be updated". I can't update Shockwave Flash either. (Actually, I can't update anything that has with Adobe to do) I have contacted the Adobe Customer Care, and they couldn't help me. I have also tried to uninstall and reinstall, but it didn't work to reinstall it, so I had to set back the changes on my PC to before I uninstalled it. I really hope there's someone who can help me. Thanks in regards.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download the latest Flash Plugin version from here: Select Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html

Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.

flyvendesvaler
flyvendesvaler Klausimą uždavęs asmuo
more options

When I start to uninstall Adobe, it pops up that "C:\Users\AS4820TG\Download\uninstall_flash_player.exe is not a valid Win32-program" Is there any other way to do it?