Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla crashes suddenly

  • 1 reply
  • 1 has this problem
  • 6 views
  • Paskiausią atsakymą parašė philipp

more options

The problem is from Firefox 41, it suddenly stops working and then the crash report appears. It happens both with and without the addons enabled. It doesn't have a certain cause, it just happens.

The problem is from Firefox 41, it suddenly stops working and then the crash report appears. It happens both with and without the addons enabled. It doesn't have a certain cause, it just happens.

All Replies (1)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.