Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Youtube thumbnails

  • 8 replies
  • 1 has this problem
  • 30 views
  • Paskiausią atsakymą parašė McCoy

more options

Hi.

I have a problem with showing youtube thumbnails. In my firefoxbrowser youtube doesnt show any thumbnails. A day ago run everithing great, without any problems. But now, it just doesnt work. I tried to read a forums, and i tried everting. Worked just reinstalation of whole browser, but just for couple of minutes, and now it doesnt work again.

Could you recommend me some solution? Because, i love using firefox, but this is really uncomfortable. I´m sending attached also the screenshot of youtube.

Thank you for soon answer.

Hi. I have a problem with showing youtube thumbnails. In my firefoxbrowser youtube doesnt show any thumbnails. A day ago run everithing great, without any problems. But now, it just doesnt work. I tried to read a forums, and i tried everting. Worked just reinstalation of whole browser, but just for couple of minutes, and now it doesnt work again. Could you recommend me some solution? Because, i love using firefox, but this is really uncomfortable. I´m sending attached also the screenshot of youtube. Thank you for soon answer.
Pridėtos ekrano nuotraukos

All Replies (8)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

Unfortunately, that did not help ...

more options

Hello   Adam.

Would you please do this :

Type in the address bar   about:config   and press Enter.
(ignore the warning)

Type in the search bar and look for the preference :

image.webp.enabled

Make sure that its value is set to   true.

If you had to change the value, then close and restart Firefox.

Any luck ?

more options

Hi.

I had it already set to true, so i tried to set to false, restart Firefox and then again set to true and restart, but that still doesnt work....

more options

I'm really puzzled, cause you have done just about everything in the book (including reinstalling Firefox).

I've been searching to see if I could find something that you haven't tried yet, but to no avail ...... :(

This particular problem has been reported in many, many threads and for many years (not just with Firefox though),   as you can see in   these search results   and more in   these search results

Maybe you can find something there that you haven tried yet ...... (fingers crossed)

more options

Hi, try deleting ALL references to YouTube. To do that, open the 3-bar menu > Library > History, then click the Show All History link at the bottom of the list to open the History-library window. Search for YouTube by typing it into the Search History field in the top-right corner. Now in the search results, right-click on YouTube, and select Forget About This Site. (Browsing and download history, cookies, cache, active logins, passwords, saved form data, exceptions for cookies, images and pop-ups for that site will be removed). Give it a few minutes to complete the deletion, then try the site (not from an old bookmark) again. More - Delete browsing, search and download history on Firefox.

more options

Hi Scribe.

Thank you for your advice, but its still not working...

more options

You now have tried everything you possibly could,   just like all the other users over the years.

Would you give this a try though :

https://www.youtube.com/?disable_polymer=true

If that works, you could bookmark it,   or add it to your Top Sites on the new tab page.

And then wait till it somehow   "it fixes itself",   like so many things do with YouTube .....