Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google search

  • 2 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė slim_32

more options

Starting today. When I go to the Google search page to search for something. I type in the search space and hit enter. The screen changes and goes to Facebook search page. For example. If I type SHOES into the google search area and hit enter. Facebook search screen comes up with SHOES in the search window.

Starting today. When I go to the Google search page to search for something. I type in the search space and hit enter. The screen changes and goes to Facebook search page. For example. If I type SHOES into the google search area and hit enter. Facebook search screen comes up with SHOES in the search window.

Chosen solution

That is the strangest thing I've heard of. Usually hijackers pick Yahoo or Bing.

One possible culprit would be an extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything that mentions search or privacy, or looks suspicious, or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (2)

more options

Chosen Solution

That is the strangest thing I've heard of. Usually hijackers pick Yahoo or Bing.

One possible culprit would be an extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything that mentions search or privacy, or looks suspicious, or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?

more options

jscher2000, You are awesome, that took care care of the problem. Thank you. you gave me great directions, they were easy to follow.