Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox for Android crashing while loading website

  • 2 replies
  • 16 have this problem
  • 7 views
  • Paskiausią atsakymą parašė coldpumpkin

more options

Hello all.

I've purchased an Android 4.0 smartphone recently - LG L5.

I then installed the Firefox version for Android and tried to access a webpage I've been building. Though when it's still loading, Firefox crashes.

After browsing some related articles, I installed Firefox Nightly and the issue persists.

What is exactly causing it to crash? Other webpages work just fine. Thanks in advance.

Hello all. I've purchased an Android 4.0 smartphone recently - LG L5. I then installed the Firefox version for Android and tried to access a webpage I've been building. Though when it's still loading, Firefox crashes. After browsing some related articles, I installed Firefox Nightly and the issue persists. What is exactly causing it to crash? Other webpages work just fine. Thanks in advance.

All Replies (2)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your cooperation!

more options

Hello. Surprisingly it's not happening on Nightly anymore. If it happens again, I'll post here the crash IDs! Thanks again for your answer.

EDIT: It crashed just now. Though when I access about:crashes it says no reports were submitted.

Modified by coldpumpkin