Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

All read emails disappeared from inbox when Thunderbird updated to 78.3.2

  • 2 valiny
  • 1 manana an'ity olana ity
  • 11 views
  • Valiny farany nomen'i dturnbull1

dturnbull1
dturnbull1
more options

All of my previously read emails (several hundred) disappeared from inbox when Thunderbird updated to 78.3.2. When I opened it the first time after it updated I was asked to enter all of my email account information as if it was the first time I had used Thunderbird, and all of my old emails had disappeared from the inbox.

All of my previously read emails (several hundred) disappeared from inbox when Thunderbird updated to 78.3.2. When I opened it the first time after it updated I was asked to enter all of my email account information as if it was the first time I had used Thunderbird, and all of my old emails had disappeared from the inbox.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

See https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

dturnbull1
dturnbull1 Tompon'ny fanontaniana
more options

Thanks, Matt. Unfortunately, that did not help. I followed the instructions as far as creating a new profile, but when I clicked on "Choose Folder" the only folder present is the same single default one shown on the about:profiles page, and a still can't see my old emails.

Duncan