Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird will not shut down before master password is entered

  • 1 valiny
  • 0 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Matt

old_nic
old_nic
more options

I am having problems with the master password addressed elsewhere. However I am stuck with a master password I cannot remove until I send more details. Meanwhile, if I try to open Thunderbird, perhaps by mistake it requests the password. If I do not enter the master password Thunderbird will not shut down, and I have to use Task Manager to kill the process. If I try to close, it simply asks for the password and remains part open until I kill it.

I am having problems with the master password addressed elsewhere. However I am stuck with a master password I cannot remove until I send more details. Meanwhile, if I try to open Thunderbird, perhaps by mistake it requests the password. If I do not enter the master password Thunderbird will not shut down, and I have to use Task Manager to kill the process. If I try to close, it simply asks for the password and remains part open until I kill it.

Vahaolana nofidina

Have you tried just pressing the escape key when asked for the password? That is the complaint I see most, that doing so simply removes the dialog and starts Thunderbird. Always made by folk that do not understand the purpose of having a primary password and expecting it to be more like a document password in Word.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

Have you tried just pressing the escape key when asked for the password? That is the complaint I see most, that doing so simply removes the dialog and starts Thunderbird. Always made by folk that do not understand the purpose of having a primary password and expecting it to be more like a document password in Word.