Thunderbird Community Forum

Thunderbird won't start. The framework is there, but "No message found" is displayed and TB is not responding. So I did a backup copy of the current profile, then downloaded and installed (with "Upgrade") 128.7.1esr.exe But the result is the same. What next?

This may have been due to an automatic upgrade to my Windows 11? See attached image.

I had my desktop pc (of 7 years) diagnosed today, and all systems were reported functioning. But, now when I try to send an email I'm asked for my password. I don't know what it is, and can't find it in my book of passwords. How do I get me email functioning again?

I have been a Thunderbird user forever. LOVE it !!! I used to have 2 email accounts underneath Thunderbird: TWC mail and Gmail. Every account worked great sending/receiving up until Feb 12. Then my TWC mail stopped replicating. Gmail account still works. Called TWC and was informed that I had to update my Master Password for my Spectrum Account. Worked with Tech Support to get me all re-established. Went into Thunderbird and still couldn't replicate. Found an answer dated 1/26/25 by teknikal at 10:44 on this Forum which sounded like exactly my problem. Called Spectrum every day trying to find the Server Engineer who could help me reset my password to no avail. Then i investigated updating my new password in the saved password of the account setting. There was only a saved password for TWC for SMTP which I updated and was able to successfully send and email from TWC to Gmail under Thunderbird. But I still can not receive emails and there is NO saved password for IMAP. So I did further reading and found my only alternative was to delete TWC from Thunderbird and re-add the account. Which I tried to do. But the configuration that replicated was mobile.charter.net which I manually changed to mail.twc.com but Thunderbird keeps telling me it can't find the server. I just got off the phone with Spectrum and my config is accurate: smtp mail.twc.com 587 starttls normal password chrismcm@twcny.rr.com imap mail.twc.com 993 starttls normal password chrismcm@twcny.rr.com Why isn't Thunderbird configuring my mail server so that I can send and receive emails ??? And now have I lost all my mail and folders since I deleted my account only to re-add it ??? I'm ready for the looney bin because I have been at this for DAYS !!! Please HELP !!! Thank you.

I can not get beyond the request box asking me to enter my server password. I called ATT tech support and all my settings are correct and there is no password. Any suggestions besides forget Thunderbird?