screen shot of received email message

How do I take a screen shot of a received email message? I have a Win 11 PC, updated to most-recent. I tried [shift] [Windows] [S], and selected the portion I want (the e… (hamaky bebe kokoa)

How do I take a screen shot of a received email message? I have a Win 11 PC, updated to most-recent. I tried [shift] [Windows] [S], and selected the portion I want (the entirety), but there seems to be no way to save this so I can send this as an attached file. (I am unable to send it as a forwarded email.)

Asked by Richard 2 ora lasa

Last reply by Matt 11 minitra lasa

Thunderbird is not uploading all exported emails to Gmail

I need to move around 9,000 emails from a business Google workspace email to a personal Gmail account. I successfully exported all 9,000 emails to a Mbox file. I added th… (hamaky bebe kokoa)

I need to move around 9,000 emails from a business Google workspace email to a personal Gmail account. I successfully exported all 9,000 emails to a Mbox file. I added the new Gmail account I want to move the emails to and the exported file to Thunderbird and it shows over 20,000 emails in Thunderbox (even though there should only be around 9,000). I have tried moving the email file to the new email account within Thunderbird twice now. Both times it shows like it is moving the 20,000 emails but when it finishes it only moves around 1,200 emails. How do I get it to import all 9,000 of the emails that are in the exported file?

Asked by Northpoint Enterprises 23 minitra lasa

illegible text

It went away for a while but now it is back. When I select the text it usually (but not always) resolves. However it is a pain to keep stopping to do that. I've tried th… (hamaky bebe kokoa)

It went away for a while but now it is back. When I select the text it usually (but not always) resolves. However it is a pain to keep stopping to do that.

I've tried the existing fixes but they either don't work or stop working after applied.

Asked by pjcamp 41 minitra lasa

Folder counts are correct, but when opened mails missing

Hello Overnight Thunderbird has developed a major problem. The count for the number of mails in a folder is correct, as best I can tell, but when I open the folder it i… (hamaky bebe kokoa)

Hello

Overnight Thunderbird has developed a major problem. The count for the number of mails in a folder is correct, as best I can tell, but when I open the folder it is either empty or has fewer mails than the count. Based on several tests, repairing sometimes adds more mails, sometimes not, but never the entire folder.

I repaired the inbox and it is now showing several mails that I deleted in the last few days (by emptying the delete folder having previously deleted them). Curiously, they’re all the same type, routine mailings about road works.

I may have backup in that I copy the entire Thunderbird folder to an external drive every morning, including today, and to Google Drive every Wednesday.

Please can you help.

Thank you

Asked by MrsF 1 andro lasa

Last reply by MrsF 4 ora lasa

Sent folder not syncing for Thunderbird Android

I installed Thunderbird for Android today on my Moto g stylus. I used the QR code to import the settings from Thunderbird on my Windows 10 laptop. In general, things se… (hamaky bebe kokoa)

I installed Thunderbird for Android today on my Moto g stylus. I used the QR code to import the settings from Thunderbird on my Windows 10 laptop. In general, things seem to be working, but outgoing messages are not being copied to the "sent" folder. I can see older "sent" messages that were sent from my Windows 10 Thunderbird, but no sent messages that originated from my phone. I have an IMAP mail server.

Asked by bwffx 4 ora lasa

I've broken Thunderbird - no messages in my folders now, when make new folder and move message not showing - help!

I am no tech genius and am struggling.... I have an old laptop (L1) and now have a new laptop (L2) - wanted to make my Thunderbird messages (POP account) accessible on b… (hamaky bebe kokoa)

I am no tech genius and am struggling....

I have an old laptop (L1) and now have a new laptop (L2) - wanted to make my Thunderbird messages (POP account) accessible on both so installed Thunderbird on L2. The problem I then had was that if messages went to L1 or my phone they didn't come through to L2. So I went into my gmail through google on L1 and changed my POP settings, not really knowing what I was doing. I changed it to 'Enable POP for all mail (even mail that's already been downloaded)' and 'Keep Gmail's copy in the Inbox'.

This resulted in every email I'd ever had since setting up my Gmail reloading into my inbox (20K messages!) on L1. I now get new messages on both laptops however nothing is showing in any of my L1 Inbox subfolders (I had everything nicely filed...), and on top of this if I make a new subfolder the folder appears but if I moves a message from inbox to that folder the message disappears i.e., it's not visible....

I restarted Thunderbird after this and got an error message 'Couldn't load XPCOM' but I can still see all my inbox messages so seems to be starting up OK but the folder problem persists. It's maddening as I can't sort out my 20K messages into manageable folders....

I'd really like to understand - in an explanation fit for a tech dunderhead - what's going on. Both to fix it, and to stop the same thing ever happening in my Thunderbird on L2....

It'd be much appreciated if someone could help me unravel :)

Asked by Nears 8 ora lasa

Last reply by DavidGG 4 ora lasa

email messages go from inbox to trash

I have just set up two email accounts. One of the accounts will sent the message from the inbox to trash shortly after it is read. And also, what is the difference betwee… (hamaky bebe kokoa)

I have just set up two email accounts. One of the accounts will sent the message from the inbox to trash shortly after it is read. And also, what is the difference between the trash folder and the deleted folder in the Thunderbird app? Thanks.

Asked by Tyler S. 7 ora lasa

Last reply by DavidGG 4 ora lasa

Crashes Thunderbird EXCEPTION_ACCESS_VIOLATION_READ - Bug 1891962 @mozilla::dom::Console::ShouldProceed pop accounts

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to … (hamaky bebe kokoa)

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to go into sleep mode Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Troubleshooting gives no answers Now running in Troubleshoot Mode having disabled add ons (none, I believe) Not much running on new computer yet--Avast, DuckDuckGo [I had a browser crash & needed to reload it on day 2 of machine's life (DuckDuck)...which might mean it is a machine issue rather than Thunderbird?...] Help! bp-4f000aa4-9396-4686-9338-49b190250203

Asked by laurie_macleod 3 herinandro lasa

Last reply by Wayne Mery 5 ora lasa

can't see attachments, respond nor delete emails, and error code 0x80570015 when opening email.

When I open up my Thunderbird to get emails I keep getting getting error code 0x80570015. I can't see attachments and cannot respond to emails. Also cannot delete emails… (hamaky bebe kokoa)

When I open up my Thunderbird to get emails I keep getting getting error code 0x80570015. I can't see attachments and cannot respond to emails. Also cannot delete emails. I Iooked it up to see how to fix it and they say to remove the "lightning" add on. When I go under tools and look for this add on, it is not there. In fact it doesn't seem that I have any add-ons. Something to do with the calendar which I don't even use. It says Thunderbird is up to date. Could you please give any advice how to fix it. Thanks, Matt

Asked by mandrcollins 2 andro lasa

Last reply by mandrcollins 6 ora lasa

Error Forwarding messagens

Hello, My thunderbird is displaying the following message when I forward an email. "An error occurred while sending the mail. the server responded the "name file.eml" att… (hamaky bebe kokoa)

Hello, My thunderbird is displaying the following message when I forward an email. "An error occurred while sending the mail. the server responded the "name file.eml" attachment has been dissallowed extension". This error also occurs if the message you forward does not have attachments. my account is configured with pop. How can i solve the problem .

thanks

Asked by Pedronline 14 ora lasa

Last reply by DavidGG 7 ora lasa

email not displayed at all

Both my wife & I use Thunderbird on separate computers. Mine is working fine. In my wife's thunderbird account, all email in every folder are no longer displayed. … (hamaky bebe kokoa)

Both my wife & I use Thunderbird on separate computers. Mine is working fine. In my wife's thunderbird account, all email in every folder are no longer displayed. I already tried to rebuild the register for each inbox with no success. What do I need to do in order to restore the display of her mail? She uses this for business, so this is critical to resolve.

Asked by friedland 14 ora lasa

Last reply by DavidGG 7 ora lasa