screen shot of received email message

How do I take a screen shot of a received email message? I have a Win 11 PC, updated to most-recent. I tried [shift] [Windows] [S], and selected the portion I want (the e… (hamaky bebe kokoa)

How do I take a screen shot of a received email message? I have a Win 11 PC, updated to most-recent. I tried [shift] [Windows] [S], and selected the portion I want (the entirety), but there seems to be no way to save this so I can send this as an attached file. (I am unable to send it as a forwarded email.)

Asked by Richard 2 ora lasa

Last reply by Matt 10 minitra lasa

I've broken Thunderbird - no messages in my folders now, when make new folder and move message not showing - help!

I am no tech genius and am struggling.... I have an old laptop (L1) and now have a new laptop (L2) - wanted to make my Thunderbird messages (POP account) accessible on b… (hamaky bebe kokoa)

I am no tech genius and am struggling....

I have an old laptop (L1) and now have a new laptop (L2) - wanted to make my Thunderbird messages (POP account) accessible on both so installed Thunderbird on L2. The problem I then had was that if messages went to L1 or my phone they didn't come through to L2. So I went into my gmail through google on L1 and changed my POP settings, not really knowing what I was doing. I changed it to 'Enable POP for all mail (even mail that's already been downloaded)' and 'Keep Gmail's copy in the Inbox'.

This resulted in every email I'd ever had since setting up my Gmail reloading into my inbox (20K messages!) on L1. I now get new messages on both laptops however nothing is showing in any of my L1 Inbox subfolders (I had everything nicely filed...), and on top of this if I make a new subfolder the folder appears but if I moves a message from inbox to that folder the message disappears i.e., it's not visible....

I restarted Thunderbird after this and got an error message 'Couldn't load XPCOM' but I can still see all my inbox messages so seems to be starting up OK but the folder problem persists. It's maddening as I can't sort out my 20K messages into manageable folders....

I'd really like to understand - in an explanation fit for a tech dunderhead - what's going on. Both to fix it, and to stop the same thing ever happening in my Thunderbird on L2....

It'd be much appreciated if someone could help me unravel :)

Asked by Nears 8 ora lasa

Last reply by DavidGG 4 ora lasa

email messages go from inbox to trash

I have just set up two email accounts. One of the accounts will sent the message from the inbox to trash shortly after it is read. And also, what is the difference betwee… (hamaky bebe kokoa)

I have just set up two email accounts. One of the accounts will sent the message from the inbox to trash shortly after it is read. And also, what is the difference between the trash folder and the deleted folder in the Thunderbird app? Thanks.

Asked by Tyler S. 7 ora lasa

Last reply by DavidGG 4 ora lasa

Crashes Thunderbird EXCEPTION_ACCESS_VIOLATION_READ - Bug 1891962 @mozilla::dom::Console::ShouldProceed pop accounts

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to … (hamaky bebe kokoa)

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to go into sleep mode Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Troubleshooting gives no answers Now running in Troubleshoot Mode having disabled add ons (none, I believe) Not much running on new computer yet--Avast, DuckDuckGo [I had a browser crash & needed to reload it on day 2 of machine's life (DuckDuck)...which might mean it is a machine issue rather than Thunderbird?...] Help! bp-4f000aa4-9396-4686-9338-49b190250203

Asked by laurie_macleod 3 herinandro lasa

Last reply by Wayne Mery 5 ora lasa

Error Forwarding messagens

Hello, My thunderbird is displaying the following message when I forward an email. "An error occurred while sending the mail. the server responded the "name file.eml" att… (hamaky bebe kokoa)

Hello, My thunderbird is displaying the following message when I forward an email. "An error occurred while sending the mail. the server responded the "name file.eml" attachment has been dissallowed extension". This error also occurs if the message you forward does not have attachments. my account is configured with pop. How can i solve the problem .

thanks

Asked by Pedronline 14 ora lasa

Last reply by DavidGG 7 ora lasa

email not displayed at all

Both my wife & I use Thunderbird on separate computers. Mine is working fine. In my wife's thunderbird account, all email in every folder are no longer displayed. … (hamaky bebe kokoa)

Both my wife & I use Thunderbird on separate computers. Mine is working fine. In my wife's thunderbird account, all email in every folder are no longer displayed. I already tried to rebuild the register for each inbox with no success. What do I need to do in order to restore the display of her mail? She uses this for business, so this is critical to resolve.

Asked by friedland 14 ora lasa

Last reply by DavidGG 7 ora lasa

Shadow IMAP account on Thunderbird

I seem to have acquired a shadow email account labeled IMAP. I'm using Thunderbird fetching from Gmail. The IMAP account seems to delay populating the regular account. … (hamaky bebe kokoa)

I seem to have acquired a shadow email account labeled IMAP. I'm using Thunderbird fetching from Gmail. The IMAP account seems to delay populating the regular account. Any idea what I should do?

Asked by m.crossbow.24 12 ora lasa

Last reply by david 8 ora lasa

Trouble Importing address book in Thunderbird on new PC

We just got a new PC, moving from Windows 10 to Windows 11. We backed up old PC to external hard drive and transferred everything to new PC. Emails were not coming in, bu… (hamaky bebe kokoa)

We just got a new PC, moving from Windows 10 to Windows 11. We backed up old PC to external hard drive and transferred everything to new PC. Emails were not coming in, but I found directions on our server's website and set it up. Emails are coming in now, but I'm having trouble importing our contacts.

What I've done so far:

  • Searched for sqlite files in Explorer.
  • Used Import Tool to import address book
  • Chose file format SQLITE database file (.sqlite)
  • Typed in path from Local disk C:\
  • Start Import, which seems to be successful.
  • Ends with Complete - Finish - Restart Import Tool

How do I restart the import tool? I tried exiting and then reopening Thunderbird. My husband has been the main user of the PC and did not set up a Password with Thunderbird. Do we need to do that first? Then are there special instructions to restart the import tool, or just sign out and sign in again?

Thanks for any help.

Asked by Carol Lee Hopkins 1 andro lasa

Last reply by david 14 ora lasa

Cannot receive subaddressed emails?

I transitioned to Thunderbird fairly recently, and I've encountered a problem with how I get certain emails. With my old email, I would have certain subscriptions signed … (hamaky bebe kokoa)

I transitioned to Thunderbird fairly recently, and I've encountered a problem with how I get certain emails. With my old email, I would have certain subscriptions signed up with a subaddressed email, or plus addressed- i.e. "email@domain.com" being the primary account and "email+netflix@domain.com" being for my Netflix account, for instance.

I've noticed that since transitioning, I don't receive any of those subaddressed emails, but when I check on my Macbook (just the default Mail application) all of them are there.

Can anyone help me understand why this is? I like Thunderbird as it's been fairly simple to set up and customize how I like to read my emails, and I'm looking for a solution to this - or an alternative.

Asked by DewKlaw 6 andro lasa

Last reply by DavidGG 15 ora lasa

Sent Folders not loading

Suddenly, my sent folders for aol, gmail, & comcast vanished. No new emails sent are loaded. I've hit the Tbird site to no avail. Chat GPT solutions don't help. H… (hamaky bebe kokoa)

Suddenly, my sent folders for aol, gmail, & comcast vanished. No new emails sent are loaded. I've hit the Tbird site to no avail. Chat GPT solutions don't help.

HELP!!!

Asked by Steve Cox 1 andro lasa

Last reply by DavidGG 15 ora lasa

individual folders and addresses gone

I accidentally updated thunderbird and now all my individual folders have disappeared as well as my address books. It also redownloaded 886 messages dating back to 2022!!… (hamaky bebe kokoa)

I accidentally updated thunderbird and now all my individual folders have disappeared as well as my address books. It also redownloaded 886 messages dating back to 2022!! Help. I really need my sorted folders back and all my addresses.

Asked by Jillian Holmes 1 andro lasa

Last reply by DavidGG 15 ora lasa

Thunderbird only dowloads unread messages, so if I read a message on my phone it won't download on the computer

Is there a setting where Thunderbird will download all new messages to Thunderbird and not just the unread messages? I often read some messages on my iPad, but when I get… (hamaky bebe kokoa)

Is there a setting where Thunderbird will download all new messages to Thunderbird and not just the unread messages? I often read some messages on my iPad, but when I get to my computer those messages will not download. It's frustrating to search for a new message in Thunderbird that I know I've read, but Thunderbird doesn't have it. I end up having to check my iPad as well.

Asked by bryantco 1 andro lasa

Last reply by DavidGG 16 ora lasa