Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook problem when using Firefox

  • 12 replies
  • 0 have this problem
  • 3 views
  • Last reply by Terry

more options

Missing the far left column on Facebook Home page when using Firefox and Windows 11. Column is not missing when using Chrome.

Missing the far left column on Facebook Home page when using Firefox and Windows 11. Column is not missing when using Chrome.

All Replies (12)

more options

I should add that I have my bookmarks always displayed as sidebar on left of screen. The info is hidden under that. I know this because when I remove the sidebar, I see the missing column. This was not a problem on the Windows 10 laptop I was using. Any thoughts?

more options

I see the left panel and I don't use the sidebar. You can move the sidebar to the right but then it will cover your chat list.

more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
more options

I tried the sidebar on the newsfeed in FB this morning. The FB columns moved to the right and contracted so I was still able to see all of them. Do you have any extensions which could be causing the problem?

more options

What extensions should I check?

more options

See the links posted by cor-el.

more options

I tried but cannot find what cor-el is saying I need to change. :/

more options

Does the problem persist if you start Firefox in troubleshoot mode?

more options

I'm a bit of a rookie when it comes to this type of troubleshooting. I greatly appreciate everyone trying to help. I just need it put in plain English, if possible.

more options

Use either menu > Help > Troubleshoot Mode.

more options

Tried Troubleshoot mode...Bookmarks sidebar is still covering the far left column of FB. I cannot find "3-bar" menu button spoken of above. :/ I guess my wife will have to use Chrome for FB (everything works fine there although she cannot have her Bookmarks on the side) and use Firefox for everything else.

more options