Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do I open an inactive account?

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by bmcneal

bmcneal
bmcneal
more options

I had a Firefox account on my previous iMac and now I can't seem to download it on the newer iMac, even though it shows on my dock. When I try to open it, I get the Whoops error message every time.

I had a Firefox account on my previous iMac and now I can't seem to download it on the newer iMac, even though it shows on my dock. When I try to open it, I get the Whoops error message every time.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you mean a Firefox Sync account or a Firefox profile on that computer that you want to restore?

bmcneal
bmcneal Question owner
more options

I believe it is Firefox profile since Sync is new to me.