Firefox Community Forum

I had added on the Grammarly extension and I have changed my mind and want to remove it from my extensions. I want to take it off, but I'm not able to figure out how to do that. Please let me know how this is done. My email is: rpatterson22@cox.net Rodney Patterson

Hello. The latest update of FireFox 129.0.2 still has intermittent crashes. Sometimes I can't access my Google searches or links in emails don't work, then it works, then it starts to malfunction again. I have to restart my PC. Could you release a patch that works as well as before FireFox 129.0? On the other hand, Canal+ works perfectly Thanks. Kind regards.

Hi! I would like to turn off the Reviewer Checker drawer that appears when I visit Amazon because it keep crashing my browser. Unfortuntely, using the settings at the bottom of the Review Checker also crash my browser so I can't untoggle the "automatically show review checker" setting. I searched for review checker in the main browser settings but it didn't pop up.

Amazon is completely unusable and I'm too lazy to log into Amazon on Microsoft Edge instead. Please help!

Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existing email account to avoid making changes in the account manually??

Page seems to freeze, and mail/google-acces denied out of nowhere. Same message when trying to log in to MyHeritage. Message someone changed phonenumber recently. I didn´t. I am accessing internet via cable to Iphone. No wifi or bluetooth. I suspect someone is trying to get illegitimate access.

Greetings. Please help.

After Win11 update, Firefox started to just show "Gah. Your tab just crashed." I've uninstalled multiple times from MS Store and also direct from website. No luck. Safe mode works fine. My normal mode does not work even when all the addons, etc are disable. I'm a simple user with no customisations of the FF browser.

Tried new profiles, untick performance, etc.

I've even tried restore win11 update to an earlier date. Same result.

Other browsers work fine but I want to support Mozilla. I'm at the point of switching to another.

Crash IDs: bp-0dcff036-72ca-46e1-af89-caad20241126 26/11/2024, 3:50 pm View bp-37129959-b635-469c-aa2b-2f4910241126 26/11/2024, 3:50 pm View bp-809cab3e-8068-40bb-93b0-9e5750241126 26/11/2024, 3:50 pm View bp-e7a27777-15c9-42cd-8618-408230241126 26/11/2024, 3:50 pm View bp-f005a29a-9c8b-415a-8de1-5e0d30241126 26/11/2024, 3:50 pm View

Grateful for your help. Many thanks.

Dear Facebook Support Team,

I hope this message finds you well. I am reaching out to request your assistance in recovering a Facebook business account that was accidentally deleted. The account was crucial for our business, HPIT, and we regret having lost access to it.

We have already created a new account, but we would greatly appreciate it if you could help us retrieve the previous account and its associated data. If possible, we would like to link the recovered account with our new one to ensure continuity for our business operations.

I have included the link to the deleted account below for your reference:

https://www.facebook.com hpitcorp

Your assistance in this matter would be immensely valuable to us. Please let us know if there are any steps we need to follow or additional information you require from our side to facilitate this process.

Thank you very much for your support and understanding.

Best regards,

John Ezekiel

Current Account Username: j [edited from public] @gmail.com <- access to Facebook account

Business Account

Previous Account Username: [edited from public] @hpitcorp.com

Change to: [edited from public] @hpit-inc.com

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certificate issuer that is not recognized by Mozilla".

When I click for more information I see that "Norton Web/Mail Shield" does not recognize the certificate issuer. When I click on Learn More it takes me to a Firefox site "How to disable the Enterprise Roots preference" I also checked W10 certmgr.msc and I see Norton is listed. Images included below. I would love to resolve this issue. Thank you for your time.

I started with Firefox in 2000. I listed my email as [edited] @sbcglobal.net. It appears that company was bought out by another provider (ATT?). I need to remove sbcglobal and replace it with a new email address but to do so I need a code, but Mozilla will only send it to the sbcglobal site. How can I change? Thanks in advance

I am needing to speak with someone to get them to replace my "Pro" version that I have had for years. Recently someone at Adobe responded to my inquiry on another matter and when they did they somehow removed the "Pro" functions leaving me with some very basic version of Adobe that is not what I have always paid for. And, I need this corrected now as I'm up against a deadline. bold text

have had trouble with outlook all day. Now, every attempt to gain access to email results in "secure connection failed." Website has worked for many, many years, so what is problem/fix?

3 times in the last 24 hours my desktop computer has crashed when on Mozilla. I run Mozilla and Chrome at the same time, but this has never happened when on Chrome. But many things run better on Mozilla so use it frequently. There is no common site I've been on. Also, once restarted, sites that automatically logged in now require a password. And some sites I can no longer access. It's run worse since a recent automatic update by Mozilla. Ideas?

Hello,

My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to search for it online but i wasn't able to find any because the software i have for firefox now won't let me open some pages on websites because i have a old version firefox software. So please send me the 115.0 version software so that i can download and update my firefox software. Thank you

In the `about:preferences`, when I click on Settings under Network Settings, the dialog is not popping up to proceed and modify the proxies. I even reached out to Firefox's account on X (formerly Twitter), but no response over this matter. Please, help.

I'm getting double downloads. This is a new problem which may have already started with version 115. I now have 128.4.0esr and the problem didn't go away.

I always check-mark "always ask where to store files" on the setting for downloads. There is a default folder listed, in case I'm not sure where to put a file. I don't know if I'm not being given the choice or if there is no longer a choice but I can't delete the default choice.

My downloads are going to the suggested folder and also to whatever folder I suggest at the time of the download, which is leading to doubled downloads.

This came as a suprise because it's never happened before.

I tried deleting the default folder from settings and it won't delete. I can check or uncheck "Always ask where to store downloads", but I simply lose the option to choose where I want a folder to be stored.

I hope you can tell me how to get back to this either/or option so I don't keep getting doubled downloads.

Thank you!

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

• Tools -> Page Info -> Permissions (everything was fine)
• Reloaded page using Shift+ Left Click to bypass cache
• Reloaded page with Ctrl + F5
• Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
• I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.