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video displays sideways in full screen

Video turns sideways in full screen even with landscape setting on, Android tablet is oriented in landscape position, video is played, but when full screen is selected, v… (read more)

Video turns sideways in full screen even with landscape setting on, Android tablet is oriented in landscape position, video is played, but when full screen is selected, video turns sideways, irrespective of the tablet setting for auto rotation on or off. This seems specific to Firefox, not in Chrome.

Asked by vidjen 19 hours ago

Firefox cannot produce sound correctly

Hello. When I look up a word at a Merriam-Webster site like https://unabridged.merriam-webster.com/ or https://www.merriam-webster.com/ with the Android version of Firefo… (read more)

Hello. When I look up a word at a Merriam-Webster site like https://unabridged.merriam-webster.com/ or https://www.merriam-webster.com/ with the Android version of Firefox, it cannot play the pronunciation of the word correctly especially after it is played once. It is kind of divided in segments with abrupt stops. In other words it is not played smoothly.

This has been being continuing for a few months now, and updating Firefox has not improved. I think it is a bug, but I do not know how to report it. Does anyone know how?

Asked by TrinaryStar 2 days ago

Last reply by TrinaryStar 1 day ago

Google Business Review link not working on mobile

For my business profile on Google, there is an option to generate and share a link to clients that allows them, with one tap, to navigate to the page for writing a Google… (read more)

For my business profile on Google, there is an option to generate and share a link to clients that allows them, with one tap, to navigate to the page for writing a Google Review.

I hyperlinked this url into some text and a png of a thumbs up icon in the body of an email in Gmail.

On Firefox Desktop (and other browsers including mobile Samsung Internet), there's no problem. The link takes me right to the page.

On mobile, the link throws a 404 error.

I'm using a Samsung Galaxy Flip 5 Android 14 Firefox Version 133.0.3 Cleared cache Does not work in private tabs either

Here are those details:

Review Link generated by Google: https://g.page/r/CZU9ZqRULlsREAE/review

Link I get when I send the email to myself and click on the text or image: https://ci3.googleusercontent.com/meips/ADKq_NYjIs6gPJtMZZ9_PVVs93qcPTvn8WnbMwzTz35PpM6sMZTPVGixOtD2Rhuv4fJ13I7TrsKkVfw_XdcZ3pzY0DQ223tkm6n03QN9sAN-s7T857aqdTp0I2CSwoI8K5tdEW9BtElr29F7uLjXZ_Psnv5CODjRSL51HwY=s0-d-e1-ft#https://mcusercontent.com/0f7c1c8a488a71bbf311193b0/images/cd9d6dd3-c126-8a4d-0664-ed11b413b61f.png

I've reached out to Google for help, but they simply told me to use other browsers. Since I can't control which browsers my clients use, and because I want this to be as easy and direct as possible, I have settled to include instructions in the email for Firefox users to click on a hyperlink that takes them to the business page, rather than the review-writing page directly, for now.

In the meantime, does anyone know what's going on here and how to resolve this issue?

Thanks very much. Jake

Asked by jakescodes 3 days ago

Firefox functional issues on two Android devices regularly

For almost a year now I've been experiencing constant locking up of certain functions on Firefox for Android at the start of a browsing session. Sometimes this also happe… (read more)

For almost a year now I've been experiencing constant locking up of certain functions on Firefox for Android at the start of a browsing session. Sometimes this also happens mid-session with certain websites (mostly noticed with 9gag and Reddit).

The failure takes the following form:

  • The current page usually fails to load. Or, it appears to load but is not scrollable. Simple pages may be fully scrollable but links or buttons will not work.
  • Tab cannot be changed either through the swipe gesture or the selection menu.
  • Settings menu can be opened and settings can be changed - this includes extensions management as well.
  • If the current tab is closed in the tab selection menu the purple selection box will disappear along with the tab and no new tab can be selected.
  • After 2-3 minutes all of the tab-related actions will suddenly update at once.

Over the past few months I have discovered two ways to work around this incredibly frustrating persistent issue.

  • Open Extensions, disable or enable an extension, then exit the extension management
  • Open About:Memory and trigger a GC cleanup
  • Minimizing and reopening the app has no effect
  • Shutting down and launching the app has no effect
  • Restarting the device and launching the app has no effect
  • Performing a memory cleanup in Android settings has no effect.

Leaving the device alone for 15-30 minutes seems to make it eligible to re-trigger. This problem is intermittent (not occurring every time) but consistent in its symptoms.

I experience this issue at least once a day on two devices, but much more commonly on my Samsung A9 tablet with 8GB of memory compared to an Android smartphone with 4GB of memory. I suspect this may have something to do with site memory being held onto or being kept active which is blocking navigation until it gets cleaned up or is refreshed, but I have no idea.

Asked by Jivix 3 days ago

Videos are unable to play on my pixel 8

Videos on websites such as Amazon won't play since I installed Firefox on my new pixel 8. Sometimes they'll play 1 second and then instantly pause but they never continuo… (read more)

Videos on websites such as Amazon won't play since I installed Firefox on my new pixel 8. Sometimes they'll play 1 second and then instantly pause but they never continuously play.

I have tried: disabling all app extensions, clearing data and cache, enabled auto play, restarted phone, switched between WiFi and 5G data, enhanced tracking on default. I have no VPN or security apps. I have a private DNS which doesn't change the situation when off.

All my settings and extensions are the same as on my galaxy S7 edge which has no problems playing videos.

Example of random video that won't play for me: https://www.amazon.it/JETech-Custodia-Supporto-Protettiva-Svegliati/dp/B0CL4B6K7H/257-3217263-7784609?psc=1#cr-media-gallery-popover_1735331115032

Asked by Xaelia 1 week ago

yubikey passkey auto fails on samsung devices

Here is a "story": 1. I want to sign in into github using a passkey stored on my yubikey 2. I plug in my yubikey 5C into my phone (samsung z flip 6) 3. I open github.com … (read more)

Here is a "story": 1. I want to sign in into github using a passkey stored on my yubikey 2. I plug in my yubikey 5C into my phone (samsung z flip 6) 3. I open github.com in firefox 4. I press "sign in with a passkey" 5. Firefox opens some samsung chooser, I choose "other devices > show qr code" 6. login fails and firefox opens Google's prompt to enter pin for the yubikey (but the login already failed, so it does not matter)

My roommate experiences the same bug with his yubikey and his samsung S24.

Doing the same in chrome works. Instead of opening samsung thing it opens Google thing directly where I can choose "use a different device" and it works after that (no login fail).

Is this a known issue? Can I do something to fix it or at least debug it?

(images are, in order, "prompt when using 'sign in with a passkey' in firefox", "login fails as soon as I tap 'show QR code'", and "prompt when using 'sign in with a passkey' in chrome)

Asked by waffle 1 week ago

Last reply by waffle 1 week ago

Youtube keeps logging me out, how do I find cookie settings?

I just got a new phone a couple of days ago. I am used to watching youtube on browser instead of the app for one simple reason: adblock. I set everything up the same way … (read more)

I just got a new phone a couple of days ago. I am used to watching youtube on browser instead of the app for one simple reason: adblock. I set everything up the same way I had it on my old phone. But this one always needs me log in again after a few hours, which is a new issue. I already contacted youtube about it and they told me it's probably an issue with cookie settings. ...but I can't find cookie settings anywhere. All the tutorials are for older versions and simply don't work anymore!

Asked by jakubmedved2002 1 week ago

Facebook refreshing page when changing screen orientation

While viewing a Facebook topic if I rotate my phone to change from horizontal to vertical or vertical to horizontal view it refreshes the page but doesn't return to the p… (read more)

While viewing a Facebook topic if I rotate my phone to change from horizontal to vertical or vertical to horizontal view it refreshes the page but doesn't return to the page that I was viewing. Scrolling down or hitting backspace doesn't return to what I was viewing. When I change the viewing orientation in DuckDuckGo and opera the page refreshes but it returns to the same place that I was at before. What's up with that?

Asked by Franco 1 week ago

Video orientation issue on YouTube mobile website when skipping within a video

When watching videos on the YouTube mobile website using Firefox on Android 11 (Moto E40), the video switches from landscape to portrait mode whenever I skip forward or b… (read more)

When watching videos on the YouTube mobile website using Firefox on Android 11 (Moto E40), the video switches from landscape to portrait mode whenever I skip forward or backward within the video. This is inconvenient and disrupts my viewing experience.

Asked by aryan0u7 1 week ago