Thunderbird Community Forum

Dear,

I have a problem with sending emails via Thunderbird desktop platform. Namely, I have set up a Yahoo account, and set the SMTP authentication method to OAuth2, however I still have the issue with sending emails. There's no problem with receiving emails.

Can you help me please?

Regards, Nikola Lajic nnl0111991@gmail.com

Problem: newly added account disappears when TB is closed. Thunderbird on this PC (Dell Latitude 6540) has held a Verizon account for years. The "new" account is a different, equally old Verizon account kept on TB in an identical PC I no longer use. When added to TB on the present PC it tests and works fine until TB is closed. Repeated numerous times. Having read thread # 1286437 I did what follows , to no avail: 1. tried TB in troubleshoot mode; 2. tried in Windows safe mode; 3. cleared startup cache; 4. drastically pruned old emails; 5. looked up profile folder under troubleshooting info. Folder qxxxxxxd ( size 1.18 GB before adding new account) holds one folder tree, one directory tree, but NO prefs.js file. Instead, twenty-two prefs-xx.js files from 1 to 22; removed all to a thumb drive except prefs-1.js which I dared not rename as prefs.js; 6. found two profile folders, both labeled default. One is the above holding 1.18 GB, the other holds 685 MB (probably harmless and related to an old university account no longer extant). I copied both profile folders to a thumb drive. Note: profile folder qxxxxxxd is clearly engaged in what I am attempting. When TB is open with the added new account working -- which is the case as I am writing --, profile folder size increases from 1.18 to 1.20 GB and the number of folders increases by one (under "Mail" the list of pop.verizon-xx.net sub-folders increases from 17 to 18). Please advise on what to do next; I am 86 and no software geek, but can follow instructions... Thanks --Paul

Thunderbird version 128.4.3esr (64-Bit): I followed the instructions (tools > export for mobile), but no accounts are shown to be exported to my Android mobile. Following the support link there, I do not see why my account is configured in a way that is not supported by Thunderbird for Android. On my earlier mobile, this account could be used.

I have been trying to connect. I just verified that I followed the directions in:

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

I am getting a message I do not see being referenced here. TB is telling me:

"The current command did not succeed. The mail server for account ray@ganymede.org responded: User is authenticated but not connected."

Authenticated but not connected? What the heck?

I have talked to godaddy support several times. They keep saying "You will have to contact the email provider." But they are the email provider. So, any suggestions?

My account is ray@ganymede.org, I am trying to connect to outlook.office365.com and I have the security and authentication all, I believe, set correctly.

Erg. :--(

bonjour je souhaitais transferer mails orange vers thnderbird l 'operation avait bien commencé mais thunder n'importait qu' une adresse mail orange imap le seconde ne voyant rien venir j'ai en imap j'ai choisi pop et la catastrophe ! thunder me redemande un nouveau mot de passe en permanence pour pop de guerre lasse j'ai tout supprimer de mon pc windows 10 mais à chaque fois que le veux le réinstaller, meme blocage et je n'ai plus rien

Hi from very long time I have to add manually the accounts password at every start of Thunderbird. Now I'm at the version 128.4.4esr (64 bit) but the problem is still here.

Ok we can do copy and paste every morning but it will be great if there is a way to fix it.

Thank you in advance for your help.

David

Hi just added an outlook.com account but I'm not receiving any mail. All I see is an inbox (no folders) and the inbox has no mail. I've used these settings: https://support.mozilla.org/en-US/questions/1449761 I've tried deleting and re-adding the account and closing and opening it again. Help please!

I recently donwloaded and set up the thunderbird app on my windows PC, but I enconter a issue which I cannot fix. Indeed it's impossible to connect my @outlook.com account ("User is authenticated but not connected") altought I succeed to connected with my @hotmail.com account I really not understand why I looked for on the web and no solution worked. Any solution to propose me ?

Thank you

Nicolas