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cannot log into my wescom.org account(banking)

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

GHABERSTROH
GHABERSTROH
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Since about two weeks wecom.org will not accept my log in info, have reset password etc and it works till next time- repeat over and over. I have no problem with login with Chrome with the latest login I have used. Why!! I have Norton and their anti tracking program which I have turned off for Wescom, still does not work. CHrome works with anti tracker on or off. Wecom does not have an answear for me. Is this a firefox issue? i am frustrated with not being able to do my online banking. Not a computer nerd so I do not know where to turn.

Thank you,

George

Since about two weeks wecom.org will not accept my log in info, have reset password etc and it works till next time- repeat over and over. I have no problem with login with Chrome with the latest login I have used. Why!! I have Norton and their anti tracking program which I have turned off for Wescom, still does not work. CHrome works with anti tracker on or off. Wecom does not have an answear for me. Is this a firefox issue? i am frustrated with not being able to do my online banking. Not a computer nerd so I do not know where to turn. Thank you, George

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

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