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This message politely reminds users that the people assisting them on the support forum are volunteers, essentially fellow Mozilla users, who are giving their time to help others

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Akash K b
Akash K b
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Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken