Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The installation program of 3.6.4 version asks me closing Firefox to continue the installation. But after the closing of Firefox, it asks the same. How shall I do ?

AnonymousUser
AnonymousUser
more options

I tried to install the 3.6.6 update, but it asked me closing Firefox. I did that, but it continues showing the same message "Fermez Firefox pour continuer (close Firefox to continue)".

This happened

Every time Firefox opened

== I tried to update Firefox

I tried to install the 3.6.6 update, but it asked me closing Firefox. I did that, but it continues showing the same message "Fermez Firefox pour continuer (close Firefox to continue)". == This happened == Every time Firefox opened == I tried to update Firefox

Chosen solution

Make sure that there are no Firefox processes left in the Task Manager (Shift+Ctrl+ESC, Processes tab)

See also http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Read this answer in context 👍 0

All Replies (2)

AnonymousUser
AnonymousUser Question owner
more options

I made a mistake on the title of the topic : it is 3.6.6 and not 3.6.4 installation program.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Make sure that there are no Firefox processes left in the Task Manager (Shift+Ctrl+ESC, Processes tab)

See also http://kb.mozillazine.org/Software_Update (Software Update not working properly)