Firefox Community Forum

My account was recently hacked by someone using find-it pro hijacker after i clicked on a phishing/spam email disguised as a git-hub repository for AI/machine learning.

The hacker gained access to my google,MS,linkedin,X and other email accounts he removed my profile photo on linkedin and deleted all my education and employment details, he also went to X and changed my name from Daniel to (Tesla Investor) in order to deceive innocent people,he also deleted or synced a lot of my emails in a bid to sieve for financial data he can use to compromise my banking and card details

i have been able to recover all the accounts, made a police report to protect myself in case of impersonation and also following up with the x-support team to unmask his identity as he even posted! from my account.

I had to wipe out everything Firefox from my system as i did not know exactly what directory had been compromised unfortunately l lost all my bookmarks of years containing many links and urls i frequently categorized for my education and professional development

I prefer Firefox because the browser allows a user to create folders and subfolders and then bookmark any url or site for future reference and ease of navigation e.g (software eng -> frontend,backend,ml) i have hundreds of bookmarks and folders and i can no longer see anything as i performed a clean installation and used malware bytes to remove the infections that had hidden themselves in various system folders on my local machine, everything including my passwords had also been synced to the hacker's local machine.

Is there anyway Firefox can help me restore or sync back all these hundreds/if not thousands of bookmarks and folders on my account from their own servers, i just feel a loss in enthusiasm that someone could just take away in an instant years of hardwork, it is hard for me to start bookmarking all these information that took years to arrange neatly in my firefox folders so that if i sign in on another system, i can easily continue my work as a developer.

I would appreciate if anyone can guide me on how to reach Mozilla team if they can help to get a re-sync if possible even if it is up to Jan 31, 2025

Going forward i wont store any passwords on Mozilla again as i have gone to the settings to turn all these features the hacker exploited off, but just bookmarks and i have setup 2fa too on all my most sensitive work and email sites.

Hello.

Re: Bookmark/Edit Bookmark... right click context menu spaces

How can I reduce the spaces for the context menu for Bookmark/Edit Bookmark... A bookmark right click menus are reduced already, however the Edit Bookmark... opens up then right click the menus (Undo, Redo, etc)are, I think, in the original wider spaces. Currently my userChrome.css is as follow to reduce spaces, /* Tighten up drop-down/context/popup menu spacing */ menupopup:not(.in-menulist) > menuitem, menupopup:not(.in-menulist) > menu {padding-block: 0px !important; min-height: 0pix !important;}

root {--arrowpanel-menuitem-margin: 0px 8px !important; --arrowpanel-menuitem-padding: 0px 8px !important;}

Regards,

I had to re-instal Firefox because I had problems with the latest update and now there is no fox icon top left hand corner and no file, etc., so I cannot send email link, print, etc. I would love for someone to assist me.

GETTING SLOW DOWNLOAD / UPLOAD SPEEDS WHEN COMPARED TO MICROSOFT EDGE BROWSER AND BRAVE BROWSER.

ITS ALMOST HALF WHEN COMPARED.

GETTING THIS ISSUE FROM PAST FEW FEW DAYS

this site: https://tzmweq115cajqd.networkcycle.co.in/ keeps sending me malicious and unsolicited pop-ups How do I stop it

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For example:

https://www.youtube.com/watch?v=Xod2xiLA9CM

I'm running FF v135.0 and Chrome v133.0.6943.54. When using Chrome, the video brightness matches system brightness settings on my Macbook Pro (running Sequoia 15.3) but when I use FF, the video itself is incredibly bright, as if the white levels have been maxed out. It seems to be a problem with handling the HDR content. Even stranger, it's as if the browser is able to increase my screen brightness itself, but only in the video pane. I doubt that's actually happening, but that's what appears to happen. If I switch to another tab and then back to the video, it takes a few seconds for the video pane to increase extreme levels.

Also, I tried to take a screenshot of it but the screenshot doesn't show the extreme bright levels that I see when I'm using the browser.

On many pages which require a captcha to proceed, the button to proceed is non-responsive. In more polite pages, I get a message e.g. "couldn't confirm captcha". Why does this happen and how can I get around it??? Tnx, Nir

Long story short (as possible):

Windows 11 Home, Firefox version 135.0, File version 18.5.0.0, Product version 18.05

Opened Firefox first thing as soon as PC was turned on today. Immediately prompted for an update. It's Mozilla/Firefox. I didn't question it. I did the update and it asked me to download a file. "I trust Mozilla. OK". It downloaded a Firefox Installer.exe file. The same as the one I installed back in 2022 when I set up this PC. I noticed it was a duplicate because (1) followed the file name. "Odd, but okay...it's Mozilla/Firefox. I trust it"

Then I tried to use Firefox and no matter what website I tried to go to I got a "Gah. Your tab just crashed" on the page. It had "Restore crashed tabs" options but nothing worked. All led back to "Gah. Your tabs..." Thinking about the same Installer.exe file and its (1), I checked the Firefox update history. Nothing for today. I then opened the Properties of the original 2022 Installer.exe and the one today. All were the same except 1) - the 2022 file is 325KB and the (1) file from today is 364KB, and 2) - under Digital Signatures, the Digest algorithm is "sha1" in the 2022 file and "sha256" in the (2) file from today.

I didn't know this Ask a question/forum was here or I would have inquired here first. Instead I turned to Reddit's Firefox group using my phone before I did anything on my PC. I spec'd out the details of the day and was assured by two people to do a restart of Firefox. So I did. Yup, that seemed to fix the issue. And off I went with the stuff I'd originally had in store for my day. Until I had different/unrelated need to view my Downloads and I see a FireFox Installer(2) that must have crept in when I did the restart. There was no notification/prompt or request to allow. It just showed up and I wouldn't have known about it unless I checked my Downloads folder.

Until someone tells me otherwise, I'm staying off Firefox. Two .exe Installer files downloaded for a simple update? One which I authorized/allowed but the other sneaking in when I restarted Firefox? Not to mention the tabs not loading until I did the restart which if legit needed, Firefox didn't prompt me to do? That doesn't sound like normal Mozilla/Firefox behaviour. None of today's events do.

So...is this fishy like I think it is? Fishy or not, what's the best thing to do? I'm okay with computers but DEFINITELY NOT an expert. Hence me being here and asking what to do. Guidance needed. Help?

I wrote out the OS details and specs of the browser. I think that's all that anyone would need but if I'm wrong, don't hesitate to ask for more.

Thanks folks.

Since the update to 135.0 64bit when I open a new tab and try to search something in the search bar, nothing happens. I have to type in a full website URL.

When I go into Settings, Search, the Default Search Engine dropdown is blank and when I click it nothing shows up.

File type-Action settings: For PDFs, the save and ask actions result in a spinning wheel & no other result. Seems to have happened recently, either with latest Firefox or the latest Mac OS update.

When i start Firefox, Avast reports a 'threat secured'. Something is trying to connect to 'addons.mysafe-search.net. I also have a problem whenever i receive an update for firefox, my system has a freeze and needs to be force quit and restarted, sometimes more than once.

About 3 days ago, none of my passwords are being saved in Firefox. Several times a day I have to put in my username and password for various sites, even if I don't shut down my computer. I have save passwords selected in my security settings in Firefox, but still does not save. This all started when I went into my Firefox settings 3 days ago to clear the cache, and that's when it started not to save passwords.

Mac mini late 2012 running OS 10.15.7 Downloaded most recent Firefox update (135.0). Since then have experienced streaming site (Netflix, Amazon Prime Video, Max) freezing during watching film and then whole computer freezing and crashing so that I need to reboot the computer. Has anyone else reported this problem? What can I do to solve the problem?

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's getting to the point I'm considering not using FF. Does anybody have any suggestions?