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Restore previous session loses information about which virtual desktop it was in before closing

Firefox's "restore previous session" feature on windows 11 automatically populates the windows back into the virtual desktops they were in on startup. This behavior seems… (read more)

Firefox's "restore previous session" feature on windows 11 automatically populates the windows back into the virtual desktops they were in on startup. This behavior seems to be absent or broken on firefox in KDE Plasma DE.

Asked by INFINITASIUM 3 hours ago

Firefox loses all preferences and configurations after computer restarts

Every time I restart my laptop, Firefox loses all preferences and configurations whenever I reboot my laptop. When I open Firefox after restarting my laptop, it acts as … (read more)

Every time I restart my laptop, Firefox loses all preferences and configurations whenever I reboot my laptop.

When I open Firefox after restarting my laptop, it acts as it's not connected to the internet, and won't load any pages, it just keeps loading indefinitely.

It's still connected to my Mozilla Account, but Sync is turned off, and all configurations and customization seem to be reset to default.

To fix the "connection" issue, I go to Menu > Help > More troubleshooting information and select the Refresh Firefox... button.

After that, I can go and activate the Sync option again, which will get all my bookmarks, extensions, etc.

Finally, I go to about:config and change the value of browser.uiCustomization.state to set my toolbar customization as I normally use.

I've tried reinstalling Firefox, removing all Mozilla-related files and folders, removed registry entries, but nothing worked...

I really enjoy Firefox, but this is too much of a headache... This is my last attempt to solve this issue, or I'll be forced to switch to another browser... At this point, even Internet Explorer will do



Firefox v131.0.3 running on a x64 Windows 11

Asked by Artur Donda 13 hours ago

Browser often crashes or lags when accessing Google services

Firefox crashes when trying to log in or add an account on Google services. It will also sometimes lag or not load when searching or trying to access Google Maps etc. T… (read more)

Firefox crashes when trying to log in or add an account on Google services. It will also sometimes lag or not load when searching or trying to access Google Maps etc.

The first part happens whenever a website has a login with Google option, or if I attempt to go to accounts.google.com and do it there. As soon as I start typing in the input box it hangs after a letter or 2. I can reproduce this hang consistently. When it crashes, there is a URL in the bottom left indicating the browser is trying to access something.

I've cleared my cache and cookies and the problem remains. In addition, the Firefox crash reporter is empty and hasn't registered any crashes, even though it has clearly hanged and is visible in Windows Event Viewer (attached). This only happens on Google pages, so any help would be appreciated as obviously I switched from Chrome for better performance but I still need to access their services.

Asked by ssvhyp 1 day ago

browser wont scroll enewspaper pages up or down

read the above. I can't get the pages to scroll up or down on our newspaper. the times say its a mozilla problem. Know anything that will help? Everything works fine on c… (read more)

read the above. I can't get the pages to scroll up or down on our newspaper. the times say its a mozilla problem. Know anything that will help? Everything works fine on chrome.

Asked by Gary Edmonds 1 day ago

Firefox freezes whole computer, can only do hard shutdown and restart

Windows 11 FF 131.0.3 64-bit This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing.… (read more)

Windows 11 FF 131.0.3 64-bit

This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing. Ctrl-Alt-Delete doesn't even work. There is no way to shut it down except the power button. It happens at different times, and doesn't seen to have one trigger. I've run troubleshooter, but no change.

It was happening in the previous update, but it seems worse in this one. I asked about this on Reddit a few weeks ago, and someone else said he was having the same problem.

Asked by D A 1 day ago

Last reply by D A 1 day ago

FireFox updates on Windows 11 PC

I now have windows 11 but this issue goes back to 10 as well. Every time Fire Fox updates it breaks all my sign ons to every page I have an account with. And Fire Fox upd… (read more)

I now have windows 11 but this issue goes back to 10 as well. Every time Fire Fox updates it breaks all my sign ons to every page I have an account with. And Fire Fox updates a lot. I've had this issue for years and have seeked support before to no avail. Every single website sees it as a new browser. I can click on "trust this browser" but it sees it as a different browser after every update.

Asked by DavidWebb1 1 day ago

I've noticed something weird.

I went to Firefox settings are it said "Your browser is being managed by your organization." This is my own PC. I'm worried someone is able to see what I'm doing. When I … (read more)

I went to Firefox settings are it said "Your browser is being managed by your organization." This is my own PC. I'm worried someone is able to see what I'm doing. When I clicked it, the policy name was "Certificates" with "ImportEnterpriseRoots" set to true.

Asked by alexanderarmstrong24 1 day ago

Firefox sign in authentication credentials issue - loop of death on ebay

There seems to always be issues with Firefox and ebay.co.uk again. Last time this occurred, Firefox simply wouldn't browse products on ebay, failing to display. That see… (read more)

There seems to always be issues with Firefox and ebay.co.uk again.

Last time this occurred, Firefox simply wouldn't browse products on ebay, failing to display. That seemed to have been picked up some time ago. I just moved over to Chrome until it was fixed.

Now we have problems again. This time, ebay recognises that I'm signed in, but when I do anything like try to add a product to my Watch List, I'm told to re-enter my password (or PassKey) but whatever I choose password or my PassKey, Firefox simply cycled back to the password screen.

I've attached a screenshot to show the screen I'm talking about. See attached.

When I move over to Chrome and follow the same process, everything works perfectly. Definitely a Firefox specific issue. As I have the same addons configured on both browsers, including my Keeper Password Manager.

This is a new issue since the last upgrade as I recall. The only change being the Firefox upgrade.

The current version is the latest for Mac - 131.0.3 (64 bit) on Monterey 12.7.6

Asked by NeilR 1 day ago

Firefox AND Thunderbird NOT RESPONDING

Over the past two years it seems, both Firefox and Thunderbird constantly show "NOT RESPONDING" plus "FORCE QUIT or WAIT" while using the browser and the email. There ne… (read more)

Over the past two years it seems, both Firefox and Thunderbird constantly show "NOT RESPONDING" plus "FORCE QUIT or WAIT" while using the browser and the email. There never seems to be any reason for these messages coming up. In some cases the computer automatically switches from Firefox to Thunderbird while in the middle of performing operations on webpages (not always the same pages). Using Ubuntu 24.04 having updated from 22.04.

Asked by murray.arthur100 1 day ago

Firefox search bug in OS Sequoia

Updated to OS Sequoia. When performing search in Address Bar in Firefox before update (previous OS editions), pressing "Control, Return" automatically added the .com to … (read more)

Updated to OS Sequoia. When performing search in Address Bar in Firefox before update (previous OS editions), pressing "Control, Return" automatically added the .com to the address and went directly to the site requested. Since updating to OS Sequoia, performing the same task, it will still take the user directly to the .com address, but now shows the following illustrated in the attached file. This does not occur when using Safari or Opera. Did the OS Sequoia update break something?

Asked by gwvwadc 2 days ago

Firefox opens without Account if opened from icon pinned to taskbar

Noticed earlier today that after a Firefox update two icons appeared on the taskbar. Now I'm finding that whenever I try open Firefox from the taskbar it doesn't remember… (read more)

Noticed earlier today that after a Firefox update two icons appeared on the taskbar. Now I'm finding that whenever I try open Firefox from the taskbar it doesn't remember my previous session and looks as if I've signed out, Firefox behaves normally if I launch from the start menu.

I'm using Firefox Browser Windows MSIX package, mozzilla-MSIX - 1.0 v1.3.1.0 (64-bit). On Windows 11 Pro v23H2 build 22631.4169.

Asked by samueljanetzki 1 week ago

Last reply by samueljanetzki 1 week ago

firefox keeps crashing during browsing after latest update

firefox keeps crashing during browsing after latest update, i do nothing special just the sites i always use. i`m browsing and looking than bam crashing, some times multi… (read more)

firefox keeps crashing during browsing after latest update, i do nothing special just the sites i always use. i`m browsing and looking than bam crashing, some times multiple times after each other. i use windows 10 if that helps.

Asked by unnodedike 2 days ago

texture of things glitching

i was just playing chess and the texture of the pices started glitching. already tried closing and opening but the glitch still remained it is also in other websites and … (read more)

i was just playing chess and the texture of the pices started glitching. already tried closing and opening but the glitch still remained it is also in other websites and in firefox ui. pls help

Asked by aaravsocial333 3 days ago

Monitor display problems

I have an external monitor connected to my HP laptop. The display on the monitor is fine for all applications except Firefox. The text is readable, but distorted. Is t… (read more)

I have an external monitor connected to my HP laptop. The display on the monitor is fine for all applications except Firefox. The text is readable, but distorted. Is there some setting I need to change?

Asked by June Sloop 3 days ago

Chatbot AI sidebar: ChatGPT: Something went wrong while getting your SSO info

When opening AI Chatbot sidebar with ChatGPT and trying to login, after entering email the site says: "Something went wrong while getting your SSO info". It often happen… (read more)

When opening AI Chatbot sidebar with ChatGPT and trying to login, after entering email the site says: "Something went wrong while getting your SSO info".

It often happens with ChatGPT but usually I resolve this issue by adding "0" in the URL: https://auth.openai.com/ -> https://auth0.openai.com/ and this resolves the issue. However in case of sidebar I cannot add this 0, so cannot login...

Show block count on the shield icon

I think I know the answer to this question already, because all my searches come up empty, but is there a way to show the count of blocked elements on the shield icon? O… (read more)

I think I know the answer to this question already, because all my searches come up empty, but is there a way to show the count of blocked elements on the shield icon? Obviously you can click on the shield itself and see, but I'd much prefer to display the info live similar to how uBO, AdGuard, Ghostery, Privacy Badger, Disconnect, et al do it.

If that ability isn't available yet, is there an official method to put in a feature request? I doubt I'd be the first one making the request, but perhaps I can add a vote for it to become a reality. ETP has to be about 10 years old at this point, it's surprising that option wasn't added a long time ago.

Asked by cmwmlw 4 days ago

Last reply by cmwmlw 3 days ago

F3 (Mission Control) displays open windows - iMac Sequoia 15.0.1

Upon reboot, all my previously open windows are all clustered in one window. They need only to be each individually dragged to an unoccupied "mini-desktop" at the top of … (read more)

Upon reboot, all my previously open windows are all clustered in one window. They need only to be each individually dragged to an unoccupied "mini-desktop" at the top of my screen. This is far preferable to having to repopulate several additional interest-specific windows after each reboot.

Asked by Rob 3 days ago

Firefox refuses to remember saved settings or passwords

I have an account on a website I visit near-daily. Despite having both cookies for this website persist and the password supposedly saved, the last three times I've visit… (read more)

I have an account on a website I visit near-daily. Despite having both cookies for this website persist and the password supposedly saved, the last three times I've visited the website I've been logged out and the password is nowhere to be found. Having to switch between my password manager and browser is annoying beyond description.

(That's actually not true. I have quite a few choice descriptors for this program, but have chosen to omit them)

Asked by UnitedStatesMarshal 6 days ago

Last reply by UnitedStatesMarshal 4 days ago

Images won't load or only load halfway.

A couple of weeks ago my Firefox desktop suddenly stopped loading images correctly. This is especially true for image-heavy websites like Tumblr. Images will either not l… (read more)

A couple of weeks ago my Firefox desktop suddenly stopped loading images correctly. This is especially true for image-heavy websites like Tumblr. Images will either not load or only partially load. It takes several refreshes to get even 75% of images to load properly (including Shift+Ctrl+R). My Internet connection and speed are normal. Weirdly, other browsers loaded images fine at first, but now they're laggy, too? They still work better in comparison, though. And the Internet on my iPhone and iPad are perfectly fine.

I've tried all of these multiple times: Restarting my PC, Internet, and router. Disabling certain extensions (especially those for Tumblr and ad blockers). Restarting in Troubleshoot Mode without extensions. Reducing number of tabs.

I tried the different Profile trick I found Googling this issue to death, and it works, but I want to fix my default profile's issues if I can. Oh, and YouTube is insufferable to watch and crashes the browser, but I suspect that might have to do more with what YouTube's trying to do with ad blockers. Especially since Chrome isn't much better on that count (aside from the crashing).

Edit: This issue started occurring around the time I downloaded the last Firefox update before the latest one. I thought installing the latest one might solve the problem, but it didn't. This might just be a coincidence.

Asked by cateyedsnake 1 week ago

Last reply by cateyedsnake 4 days ago