unable to read text of email in preview pane or if opened. This problem occurred 3 days ago and has affected every email in my inbox received before that date.
the emails appear in my inbox with subject line ok. also shows sender.
This occurred two days ago and has affected all of my in box prior, Emails recd since then can be viewed. The interesting part is when I click on an email that I can read and then click on an email from a few days ago or a month ago , it still shows the subject and sender of the later email and the preview pane is blank.
extensions installed are lookout 1.2.13 and import/export tools 2.8.0.4 which is disabled. was not game to enable by way of explanation, lets say I have 20 emails in my inbox numbered 1 thru 20. emails 1-10 recd prior to date X emails 10-20 recd post date x emails 10-20 can view in preview pane all as normal if I click # 15 say all is well if I then click #2 say, the preview pane is blank , the to and from still appears as # 15 and the preview pane is blank.
All Replies (2)
right click the folder, select properties and then the repair button. That rebuilds the index for the mail folder and may fix the issue, or it may remove some mail from the list. But remember we are only building an index, not changing the message store.
Matt, many thanks for your reply that removed all the affected emails from my inbox to ??? so where would they now be located and am i able to get access to them
I also noted prior to doing the repair that emails got jumbled up so to speak some affected emails had the content of other emails ie text and photos included in the body of the email
cheers Trevor