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you just downloaded the new version of firefox on my computer and it is slow as hell. how do i get the speed that it promises?

columbuscrusade
columbuscrusade
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this new version is very slow. It is always lagging and buffering. Takes forever to do anything with it. I want to go back to 56

this new version is very slow. It is always lagging and buffering. Takes forever to do anything with it. I want to go back to 56

All Replies (4)

Mkll
Mkll
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Try a refresh!

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

columbuscrusade
columbuscrusade Pemilik Soalan
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I did that and it is still slow

Shadow110
Shadow110
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Since have done a refresh : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down?redirectlocale=en-US&redirectslug=firefox-slow-how-make-it-faster

Please let us know if this solved your issue or if need further assistance.

Diubah oleh Shadow110

columbuscrusade
columbuscrusade Pemilik Soalan
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I did all of this and i am still having the problem. Very slow when I click on a site and very slow to respond to any commands. I have run my virus protection and have nothing there to slow things down. I have plenty of speed on other browsers it is just this one that I am having the problem with. I did not want this version but it updated itself and now I have no clue how to get my older version back.