Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

No email gets to the Inbox. Everthing goes to the Trash bin. T-Bird 78.14.0

  • 1 balasan
  • 1 ada masalah ini
  • 21 paparan
  • Balasan terakhir oleh AgnesRM

Jim Michaels
Jim Michaels
more options

Right click the T-Bird Inbox (Properties), you get: # of Messages: 0, Size on Disk: 0. Every email goes to the Trash bin. With 0 size, it appears that nothing can be loaded here. My Trash bin shows # of messages: 2, Size on Disk: 175KB. This must be arbitrary because the 2 files are 38.2KB & 40.3KB.= 78.5KB. Is it possible to enter xxxKB to the Inbox Size on Disk, or where does this KB size come from?

Thanks, Jim

Right click the T-Bird Inbox (Properties), you get: # of Messages: 0, Size on Disk: 0. Every email goes to the Trash bin. With 0 size, it appears that nothing can be loaded here. My Trash bin shows # of messages: 2, Size on Disk: 175KB. This must be arbitrary because the 2 files are 38.2KB & 40.3KB.= 78.5KB. Is it possible to enter xxxKB to the Inbox Size on Disk, or where does this KB size come from? Thanks, Jim

Penyelesaian terpilih

I believe 'size on disk' shows how much that folder is actually using in stored emails - it is not a limit preventing any more from being stored. So - when there are messages in an folder the size shown will grow. If you drag or copy a message from Trash to Inbox or to any other empty folder you should see that. Why are they all in trash? Have you set up a filter that is to take an action on incoming emails and then delete them? That would put messages in Trash. That could be happening either in your online webmail - messages sent to Trash before they even get to Thunderbird, or may happen after they download if Thunderbird is moving / deleting them. Shut down Thunderbird, then check your webmail to see if any incoming emails do stay in Inbox there. Once you have a few in there, then start Thunderbird and see if they go to Trash or not. Please report the results.

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

AgnesRM
AgnesRM
more options

Penyelesaian Terpilih

I believe 'size on disk' shows how much that folder is actually using in stored emails - it is not a limit preventing any more from being stored. So - when there are messages in an folder the size shown will grow. If you drag or copy a message from Trash to Inbox or to any other empty folder you should see that. Why are they all in trash? Have you set up a filter that is to take an action on incoming emails and then delete them? That would put messages in Trash. That could be happening either in your online webmail - messages sent to Trash before they even get to Thunderbird, or may happen after they download if Thunderbird is moving / deleting them. Shut down Thunderbird, then check your webmail to see if any incoming emails do stay in Inbox there. Once you have a few in there, then start Thunderbird and see if they go to Trash or not. Please report the results.