Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mail not saved in Sent when Sender is changed

  • 5 balasan
  • 1 ada masalah ini
  • 6 paparan
  • Balasan terakhir oleh luca.c

more options

Hello, I have been using Thunderbird for several years with multiple acconts and sometimes I used to forward a message sent to account02, choosing in the sender field another account01 with no problem. Using the actual TB version 91.7.0 (32-bit) I ran into the issue that messages are not saved in Sent folder, even if the completion window says 'copying message to Sent folder' and messages are received from recipient. I searched the Thunderbird page support but didn't fine the same issue, Is it perhaps a bug in last version of TB?

Thank you in advance LC

Hello, I have been using Thunderbird for several years with multiple acconts and sometimes I used to forward a message sent to account02, choosing in the sender field another account01 with no problem. Using the actual TB version 91.7.0 (32-bit) I ran into the issue that messages are not saved in Sent folder, even if the completion window says 'copying message to Sent folder' and messages are received from recipient. I searched the Thunderbird page support but didn't fine the same issue, Is it perhaps a bug in last version of TB? Thank you in advance LC

Penyelesaian terpilih

Hello, I solved reinstalling same version of Thunderbird. Thank you LC

Baca jawapan ini dalam konteks 👍 0

All Replies (5)

more options

Do you have account1 and account2 sending on separate smtp servers? If not, all sent messages might be going into a single Sent folder. Who is the mail provider? You might not have the correct setting for sent mail, or be subscribed to the correct folder.

https://support.mozilla.org/en-US/questions/1324013

more options

Yes I have separate smtp servers, I tested with Gmail and Aol accounts and my own smtp server (Postfix 3.5.8 on Centos 8 Stream), Sent folder seem to be correctly subscribed, as everything worked for years through many TB version updates.. This issue started only few days ago.. LC

more options

Please open the more troubleshooting information on the help menu. Click on the update history button and report the date of your last update.

more options

Hello, here it is Update History: Thunderbird 91.7.0 (202203051713419) INSTALLED ON: 14 march 2022, 16:00:24 Status: The Update was successfully installed

Thank you LC

Diubah oleh luca.c

more options

Penyelesaian Terpilih

Hello, I solved reinstalling same version of Thunderbird. Thank you LC