Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've established an account with Hightail (and received and responded to the verification e-mail) but when I click on the down arrow next to the "attach" butt

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by jhromer

more options

I've established an account with Hightail (and received and responded to the verification e-mail) but when I click on the down arrow next to the "attach" button the "link" button does not appear.

I've established an account with Hightail (and received and responded to the verification e-mail) but when I click on the down arrow next to the "attach" button the "link" button does not appear.

Chosen solution

Have you added hightail in Tools menu (alt+T) > options > attachments > outgoing.

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Have you added hightail in Tools menu (alt+T) > options > attachments > outgoing.

more options

jhromer said

I've established an account with Hightail (and received and responded to the verification e-mail) but when I click on the down arrow next to the "attach" button the "link" button does not appear.
more options

I had established an account with Hightail but had not realized that I also needed to install the Hightail PROGRAM. After I installed it I went back to the Tools menu and was able to successfully add Hightail as an option. Thank you, Matt!