Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

update to 52.7 failed, installed over existing satisfactory but message remains have I got to do a clean install or is there a way to remove failure message

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

Jimed
Jimed
more options

Installed over existing to retain settings and messages, assume it also retained "The update could not be installed. Please make sure there are no other copies of Thunderbird running on your computer, and then restart Thunderbird to try again." can this be deleted

Installed over existing to retain settings and messages, assume it also retained "The update could not be installed. Please make sure there are no other copies of Thunderbird running on your computer, and then restart Thunderbird to try again." can this be deleted

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

generally I just click ok on that when it appears. and it does occasionally. Then I do a reinstall to be sure I got the new version.