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Unable to restore bookmark folders

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Hello,

My bookmark folders (containing all my bookmarks) disappeared in this latest update. I followed the instructions indicating how to restore my bookmarks, selecting the date I wanted to restore from - but it didn't work. I got an error message saying, "Unable to process the backup file." How can I get all my bookmarks back?

Thank you!

Hello, My bookmark folders (containing all my bookmarks) disappeared in this latest update. I followed the instructions indicating how to restore my bookmarks, selecting the date I wanted to restore from - but it didn't work. I got an error message saying, "Unable to process the backup file." How can I get all my bookmarks back? Thank you!

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