Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Flash Player 11.3 - Why No Sound?

  • 5 replies
  • 81 have this problem
  • 18 views
  • Last reply by John99

more options

Flash Player loads the video and runs without crashing, but there is no sound. Reloading the page makes no difference. I cannot find any Flash Player "setting" that would turn the sound on/off. Firefox is oblivious to the situation.

Flash Player loads the video and runs without crashing, but there is no sound. Reloading the page makes no difference. I cannot find any Flash Player "setting" that would turn the sound on/off. Firefox is oblivious to the situation.

All Replies (5)

more options

Maybe something when wrong with the rollback to an older flash version. Adobe just released a new version for Windows today. You should try downloading and installing that - Updating Flash

more options

As you are using Windows have you checked with IE does that play the video ok with sound ?

This is a long shot but there have been very many problems with the release Flash Player 11.3, up until today we have often advise users to downgrade to the secure version Flash 10.3 or the NOT secure version 11.2.

There has been a new release of FlashPlayer today, intended to fix some of these problems so the advice now is to try that

For more routine advice see

Modified by John99

more options

Found a simple fix. Got to uninstall programs, and uninstall the flash player 11.3 plugin...Not the player, just the plugin. Everything should work fine after that.

more options

I have another kind of problem. The Flash Player plugin won't remember the "sound setting" when i close Firefox. It's highly irritating especially when i start youtube videos and i get a big loud suprise. It's setting resets itself to max after every Firefox closedown.

Modified by klappa875

more options

Everybody,

By all means read threads for the advice they contain, vote on them if you wish, and even add a comment confirming a solution works for you, or suggesting one you think will help the original poster.

If you have a new question though even if it is very similar it is best to start your own thread by using the link

@christianhberg
If you delete the FlashPlayer plugin you will not then be able to use FlashPlayer. You may in some instances find that a website then provides some alternative, possibly something that will play in Windows Media Player or RealPlayer.