• Solved

Since update: Firefox prevented this page from reloading error

Since the update I've had a few issues, most I was able to fix but this one eludes me. Opening up various news sites I get the "Firefox prevented this page from reloadin… (read more)

Since the update I've had a few issues, most I was able to fix but this one eludes me. Opening up various news sites I get the "Firefox prevented this page from reloading" error at the top and clicking allow does nothing. Anyone know how to get around this error? I'm not looking to totally disable the FF feature that prevents other pages from loading a different one, but just to browse the website after hitting 'allow'.

Thanks in advance.

Asked by w2dsx 2 months ago

Answered by cor-el 2 months ago

  • Solved

Suspicious activity

I received an email stating there was activity on my account, but it showed it from an unknown location. I've since reset my password and enabled MFA. I need to know if… (read more)

I received an email stating there was activity on my account, but it showed it from an unknown location. I've since reset my password and enabled MFA. I need to know if someone actually got into my account and accessed my data. I tried to log out of the session from the Unknown location, but it wouldn't respond to the command.

Asked by Chris Morin 1 day ago

Answered by James 1 day ago

  • Locked

This is a question from the users to the administration; what will it take for FUTO & Louis Rossmann to officially collaborate?

Please directly contact Louis Rossmann's current emplouer. That business, FUTO, has been doing the work ; so much so, id content it would be the only logical busines… (read more)

Please directly contact Louis Rossmann's current emplouer. That business, FUTO, has been doing the work ; so much so, id content it would be the only logical business decision for FUTO to develop their own iteration of a meticulously secure, open-source browser for the community.

Id donate to that endeavour, should FUTO ever shoulder that responsibility.

As a short reference to provide context, here is their statement on legal challenges against their users & projects: https://m.youtube.com/watch?v=ReYTWc76SbI&t=6s

Doing the right thing is simple, but impossibility hard. Your project's 'soul' has not yet abandoned their principles 'ad' sold out .

To whoever had to read this, enjoy the music link.

Asked by Dontwatchitman 5 days ago

  • Solved

refresh/reload feature needs to be changed

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge … (read more)

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge or Chrome all I need to do is right click and a little popup screen shows me the reload/refresh right there. Much more convenient to use. FF should use a similar technique.

Asked by arejfour 6 days ago

Answered by TyDraniu 6 days ago

  • Locked

Catch hacker

I recently have had someone that downloaded an app from Play store and connected their phone to mine believe it's called companion how do I see and track any other device… (read more)

I recently have had someone that downloaded an app from Play store and connected their phone to mine believe it's called companion how do I see and track any other device that's been connected to mine besides going to the Google account

Asked by JR Franco 6 days ago

  • Locked

need help

So I'm going through hacking of theft, so sick off it my home been broken into I got cameras 53 yrs old disabled..I'm on low income don't have nothing to steal or break t… (read more)

So I'm going through hacking of theft, so sick off it my home been broken into I got cameras 53 yrs old disabled..I'm on low income don't have nothing to steal or break there getting in my email. I need help asap

Asked by michaelscoppa104 2 weeks ago

  • Solved

View Message Body as this or that should apply to the displayed message only?

Context: I'm moving from Outlook to Thunderbird so still adjusting. Bear with me. I prefer to view all incoming messages initially as plain text. I believe this prevents… (read more)

Context: I'm moving from Outlook to Thunderbird so still adjusting. Bear with me.

I prefer to view all incoming messages initially as plain text. I believe this prevents tracking-images and other detritus from coming in with the message. So with Outlook, everything come in plain text; I can change the currently displayed message to HTML when I trust the source and want view it that way. It does NOT affect the other messages.

Now, with TB, it seems that when I choose the View / Message Body As / Original HTML then all messages viewed subsequently are displayed as Original HTML.

I've looked around for a little while and don't see the how to default all messages to Plain Text and apply the View-as-Original-HTML to only the currently-displayed message.

Is this possible? Thanks for your help, Mark

Asked by Mark Starr 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Want clarificaton on Primary Password encryption

I see this question was asked before (https://support.mozilla.org/en-US/questions/1415951) but the thread is now archived and I don't think the concern of the poster was … (read more)

I see this question was asked before (https://support.mozilla.org/en-US/questions/1415951) but the thread is now archived and I don't think the concern of the poster was understood/answered.

Your Thunderbird profile contains all the credentials needed to "be you" by having full access to all linked email accounts. In order to protect these accounts a Private Password can be created. It prevents someone trying to use Thunderbird as you (using your profile) from seeing the passwords or establishing connections to the email servers.

The question I have (and I believe was being asked) is, does using a Private Password actually encrypt the account credentials, or does it just block someone when they're using the Thunderbird program? Asked another way, would a bad actor with access to the profile and access to appropriate sleuthing tools be able to recover the credentials--from the files alone--thus bypassing the private password of the Thunderbird program?

Asked by chull_56 3 weeks ago

Answered by Wayne Mery 3 weeks ago

  • Solved

URL is causing FF to run slow

I clicked on a link in an email and FF began opening it. It then stopped and gave a message that the site was causing FF to run slow. That was an understatement, as FF ne… (read more)

I clicked on a link in an email and FF began opening it. It then stopped and gave a message that the site was causing FF to run slow. That was an understatement, as FF never continued and didn't fully open the site. I copied the URL to Chrome and it had no problem quickly opening the site. What do I need to fix in FF to make it happy again? This is the link if you want to try it. https://www.mypoints.com/jumppage?trkid=p16498665&h=1645af8f93c2559daa84038a922f4a04&merchant=10659&page=110&finalUrl=https%3A%2F%2Fbestbuy.7tiv.net%2Fc%2F49764%2F687081%2F10014%3Fu%3Dhttps%253A%252F%252Fwww.bestbuy.com%252Ftop-deals&brand=BestBuy&deo=16498665,5,0,0,0,0,0&utm_source=BONUSMAIL&utm_medium=email&utm_campaign=1196390

Asked by bill.ruggirello 1 month ago

Answered by jonzn4SUSE 4 weeks ago

  • Locked

Loss of mails and personal folders. Provocation by passivity instead support. This staff is corrupt and lazy like bread.

Restoring email in thunderbird has stopped with mai 2024 After loss of emails and personal folders: the staff is doing absolute nothing. This is criminal pig pack koffie… (read more)

Restoring email in thunderbird has stopped with mai 2024 After loss of emails and personal folders: the staff is doing absolute nothing. This is criminal pig pack

koffie koffie 12/21/24, 4:30 AM

Hello,

restoring email in thunderbird has stopped with mai 2024. How can this fixed?

please ask me for concrete support. Do no send me to the next address.

koffie All Replies (11) Mapenzi Mapenzi

   Top 25 Contributor

12/21/24, 10:31 AM

What do you understand by "restoring" email? Recover lost email? Recover deleted mail? Download email? Maybe you are looking for somewhat like this https://www.emailadepts.com/ThunderbirdRecovery.htm?

Modified December 21, 2024, 10:35:52 AM PST by Mapenzi Helpful?

Did this reply solve your problem? koffie koffie Question owner 12/24/24, 12:22 AM

There no support here. I'got this link after protest. Your answer here is just a provocation. Obviously you understand the situation.

Thunderbird was removed in context with a fail installation. This was not obviously.

After that I've installed the program again. The mails I've got back again in this procedere have stopped with last mai. Thunderbird was host of three accounts: The aol account was rebuild completely. The gmx account was rebuild until mai. So its looks not like normal procedere.

I've asked for a solution-without a bill.

Did this reply solve your problem? user213815874572776100201782415079883066567 user213815874572776100201782415079883066567 12/24/24, 7:41 AM

Hi koffie,

I'm sorry that you're having this problem. We are a community of users helping users. Mapenzi's response was not a provocation. We need more information before we can try to solve the problem.

Is Thunderbird working well with your AOL account now?

What do you mean that the gmx account was rebuilt until May? That it shows messages up to May, but not after? What happens when you try to send and receive messages through the gmx account now?

Rick Helpful?

Did this reply solve your problem? koffie koffie Question owner 12/25/24, 12:22 PM

@Rick

I've checked again.

1.The aol account isn't complete. The mails I've received after new install Thunderbird stop with last mai. From september I've received them again.

2.The GMX account is empty from last mai until new install in december.

3. The thirth account gmail.com has been disappeared completely.

I hope this clears your last question. With restoring account is meant receiving emails after the new install of Thunderbird.

I can send an receive mails now as usual but I didn't get the mails of the indicate periode. These are partly important documents for authorities.

koffie

Did this reply solve your problem? user213815874572776100201782415079883066567 user213815874572776100201782415079883066567 12/25/24, 12:53 PM

Let's summarize.You're having problems with three accounts.

   AOL: is working now, but shows no messages received between May and September.
   GMX: shows no messages received between May and December. Not clear if it is working now.
   Gmail: no longer exists in Thunderbird. 

Is that correct?

Were the missing messages in IMAP folders or POP3 folders or local folders or some combination?

Steps to take:

   AOL: Can you see the missing messages when you log into aol.com? If not, do you have a back-up?
   GMX: Is the account working now? Can you see the missing messages when you log into Web mail? If not, do you have a back-up?
   Gmail: Can you set up your account again and tell us what you see? 

Would you please also tell us what was going on in May and September and December? When did you re-install Thunderbird? Did you re-install Thunderbird more than once? How did you re-install it? Have you been using Thunderbird since May? Have you been accessing the messages through another e-mail client or over the Web? When did you notice that messages were missing?

Did you re-install Thunderbird because your accounts were not working? Re-installing Thunderbird does not help with send and receive issues.

I understand that you would like a quick solution, but this situation is complex. It takes time to gather information and diagnose the problem.

My guess for now is that Thunderbird is working properly. Your messages were deleted at the server or through another e-mail client or by how you re-installed Thunderbird. You will not find the missing messages unless you have them backed up somewhere. But that's just a guess. Let's hope for a better result. Helpful?

Did this reply solve your problem? koffie koffie Question owner 12/25/24, 2:13 PM

"AOL: is working now, but shows no messages received between May and September.

GMX: shows no messages received between May and December. Not clear if it is working now. -It is working. I can send and receive emails

Gmail: no longer exists in Thunderbird."

Thats correct. See at GMX.

The mails both from pop3 and imap were stored _______________________________________________

"Would you please also tell us what was going on in May and September and December?" -Nothing else. I'm unsure what you mean.

"When did you re-install Thunderbird?" -last week.

"Did you re-install Thunderbird more than once? How did you re-install it?" -No, one time./ Sudo apt-get...

"Have you been using Thunderbird since May?" -Daily

"Have you been accessing the messages through another e-mail client or over the Web? -No

"When did you notice that messages were missing?"

-Ca. two weeks ago.

"Did you re-install Thunderbird because your accounts were not working? Re-installing Thunderbird does not help with send and receive issues."

-Thunderbird was missing.


"AOL: Can you see the missing messages when you log into aol.com? If not, do you have a back-up?" No/No

"GMX: Is the account working now? Can you see the missing messages when you log into Web mail? If not, do you have a back-up?"

-Account is workin. I dont see missing messages.

"My guess for now is that Thunderbird is working properly. Your messages were deleted at the server or through another e-mail client or by how you re-installed Thunderbird. You will not find the missing messages unless you have them backed up somewhere. But that's just a guess. Let's hope for a better result."

-The missing emails are missing just for short but different periodes of 6 month on aol and 8 month on GMX. Your speculation is not logical and frustrating if you send question which have obviously no meaning.

These mails exsist further. Only the recovering has been stopped for some month for unknown reasons.

koffie

Did this reply solve your problem? koffie koffie Question owner 12/28/24, 8:03 AM

I ask here for support and help since over 16 days. Nothing happens except ignorance. The Thunderbird staff knows excactly whats going on here, what are the reasons and what's to do. Here is nothing complex except your passivity over a long periode. My e-mails has disapeared after new install of your e-mail client. This company is doing absolute nothing the whole time.

Did this reply solve your problem? koffie koffie Question owner 12/28/24, 8:05 AM

Communication and "support" as provokation.

Modified December 28, 2024, 8:06:33 AM PST by koffie

Did this reply solve your problem? Wayne Mery Wayne Mery

   Moderator
   Top 10 Contributor

12/28/24, 4:18 PM

koffie said

   I ask here for support and help since over 16 days.
   Nothing happens except ignorance.
   The Thunderbird staff knows excactly whats going on here,
   what are the reasons and what's to do.
   Here is nothing complex except your passivity over a long periode.
   My e-mails has disapeared after new install of your e-mail client.
   This company is doing absolute nothing the whole time.

You first posted here 7 days ago, and the people here are doing their best to assist. Please don't be a jerk to them. Helpful?

Did this reply solve your problem? koffie koffie Question owner 1/2/25, 6:14 AM

This is no support. From day one: there is absolute no information by Thunderbird. The staff is passiv for over to weeks and will misuse protest to continue.

Did this reply solve your problem? koffie koffie Question owner Today at 4:32 PM

American support: 100% corrupt

Did this reply solve your problem?

Asked by koffie 1 month ago

Last reply by James 1 month ago

  • Solved

Firefox isn't allowing me to upload images almost anywhere

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. I… (read more)

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. It did this with whatsapp too and I had to use a separate app for it. Other posts said that disabling "privacy.resistFingerprinting" would fix it, but it's already disabled.

Attached below are an example of this bug and the contents of this image when viewed on a text editor.

Asked by Gabe Lily 4 months ago

Answered by Gabe Lily 4 months ago

  • Solved

fonts suddenly, look weird, not aligned...!

All of a sudden the font alignment in my inbox looks really strange, see image, i don't know what happened i didn't change anything, i did restart my computer this mornin… (read more)

All of a sudden the font alignment in my inbox looks really strange, see image, i don't know what happened i didn't change anything, i did restart my computer this morning. I'm on a mac running Sonoma 14.7.1 , thunderbird 128.5.2esr (64-bit)

any ideas what's happening here? thank you!

Asked by todd warnock 1 month ago

Answered by david 1 month ago

  • Solved

Thunderbird rejects my Mozilla password when trying to view all passwords

I want to change one of the passwords I have stored in Thunderbird. Asks for my Mozilla password but then rejects it. I even went through the whole "change my Mozilla p… (read more)

I want to change one of the passwords I have stored in Thunderbird. Asks for my Mozilla password but then rejects it. I even went through the whole "change my Mozilla password" ritual to make sure I have the right password and in fact it's the one that's letting me post here. But I can't get in to see my passwords on Thunderbird. Help?

Asked by lmmallon 1 month ago

Answered by lmmallon 1 month ago

  • Solved

GMX SMIME Cert valid but get ERR msg when I trying to send a signed email

I have Thunderbird 128.5.2esr and my email SMIME certificates are not assigned correctly when I send them to GMX. What can I do, are there bugs? 1) Select Cert Screencopy… (read more)

I have Thunderbird 128.5.2esr and my email SMIME certificates are not assigned correctly when I send them to GMX. What can I do, are there bugs? 1) Select Cert Screencopy of SELECTION 2) err msg: Err-MSG at sending

Asked by wschrabi 1 month ago

Answered by wschrabi 1 month ago

  • Solved

Can't access camera in Firefox.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings… (read more)

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Asked by Kirk Kettinger 2 months ago

Answered by Kirk Kettinger 1 month ago