Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox Sync crashed

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van guigs

vilmos.nagy
vilmos.nagy
more options

Hi!

My Firefox popups the following error since 3 or 4 days: http://snag.gy/VDidk.jpg

It says: 'Error while syncing. Unkown error. Sync will try again.' And the link to https://services.mozilla.com/status/

The Mozilla link says Sync operates normally. My Sync do not operate normally since 4 days.

It's pretty annoying.

I did not change my computer, my password or username, I did change nothing. It worked until a week ago.

Thanks for your help!

Hi! My Firefox popups the following error since 3 or 4 days: http://snag.gy/VDidk.jpg It says: 'Error while syncing. Unkown error. Sync will try again.' And the link to https://services.mozilla.com/status/ The Mozilla link says Sync operates normally. My Sync do not operate normally since 4 days. It's pretty annoying. I did not change my computer, my password or username, I did change nothing. It worked until a week ago. Thanks for your help!

Alle antwoorden (1)

guigs
guigs
more options

HI vilmos.nagy, There were some sync issues this past week that I also experienced this morning this same error. What I did to try to fix the issue:

  1. I reset my password
  2. Then I removed the account and readded it with the new password.

So far it has been successfully syncing for the last 4 hours without error. Then I had an error: 1407179852685 Sync.Collection DEBUG mesg: POST fail 503 https://sync-30-us-west-2.sync.services.mozilla.com/1.5/4353633/storage/history

However there is a bug open for 502 errors with the "Uknown error" bug 104569, which is currently being investigated this week.

They are looking to have a better status page for sync https://bugzilla.mozilla.org/show_bug.cgi?id=1047498 yay!