Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Got notice to upgrade but firefox site says my version is the latest.

  • 5 antwoorden
  • 2 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van Berly

Berly
Berly
more options

When Firefox opens I get a popup notice to upgrade. As a matter of security, i don't click on such things. I go to "About Firefox" instead. This time no update was shown so I clicked the site link which took me to a page that says "Congratulations." I'm using the latest version. Am I? or Do I need to upgrade? Of course, the conflicting information makes me distrust the popup notification even more. I know what Firefox version I'm using. (36.0) How does one find out what the latest version is? That's all i need to know to solve this problem myself. Maybe I don't query help very well but nothing i searched even remotely answered that question.

BTW I ALWAYS upgrade with every new release.

When Firefox opens I get a popup notice to upgrade. As a matter of security, i don't click on such things. I go to "About Firefox" instead. This time no update was shown so I clicked the site link which took me to a page that says "Congratulations." I'm using the latest version. Am I? or Do I need to upgrade? Of course, the conflicting information makes me distrust the popup notification even more. I know what Firefox version I'm using. (36.0) How does one find out what the latest version is? That's all i need to know to solve this problem myself. Maybe I don't query help very well but nothing i searched even remotely answered that question. BTW I ALWAYS upgrade with every new release.

Alle antwoorden (5)

Scribe
Scribe
more options

Hi, you can see what is the latest version here, but remember that updates may not be immediately available - it can take a day or two.

Hope that helps.

James
James
  • Moderator
  • Top 10 Contributor
more options

The Firefox 36.0.1 has been available as a update since March 5 and not a couple days later.

If you prefer to download then see www.mozilla.org/firefox/all

Berly
Berly Vraageigenaar
more options

Scribe_uk Release Notes. Of Course! Not a 'Help topic' at all. Jeez, dudn't take me a minit. Well, maybe one.

James - i'd actually prefer the update to happen vs. download. I have my options set to notify and let me decide "whether" to install but "when" would be more accurate of my intent.

Thank you both so much. I realize my problem and stems from circumventing the popup notification. In my defense, It's just been hammered into my brain by worthy wizards to NOT click on anything. I even type in the urls of my bookmarks.

So let me ask you this: Can (how can) we KNOW for SURE that ALL the notification popups will ALWAYS be legit?

again, tanx mainz

Scribe
Scribe
more options

Hi, I don't think one can ever be 100% certain about pop-ups, so if in any doubt, it's always best to go to Help > About Firefox.

Berly
Berly Vraageigenaar
more options

Scribe_uk said

Hi, I don't think one can ever be 100% certain about pop-ups, so if in any doubt, it's always best to go to Help > About Firefox.

Quite Right and, that said, your first reply is actually the solution i needed. Thank you ever so.