Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Email is no longer visable and addresses are no longer displayed in the bar.

  • 7 antwoorden
  • 1 heeft dit probleem
  • 7 weergaven
  • Laatste antwoord van Skiddingme

more options

I am not sure what happened to Firefox, but something changed. As stated in the title, I can no longer see my email messages. However, I can see how many new messages there are in each folder. This applies to my sonic.net account. I have no idea if my gmail account is effected, because I have not been able to log onto it since this problem began. The browser appears to be using the wrong password to log in. (although it has not been changed recently) Another issue I noticed is that on most pages, my address bar is now blank. For example, it is currently displaying the following 2 symbols and nothing else. Round symbol: for site information Lock symbol: "verified by Amazon"

I am not sure what happened to Firefox, but something changed. As stated in the title, I can no longer see my email messages. However, I can see how many new messages there are in each folder. This applies to my sonic.net account. I have no idea if my gmail account is effected, because I have not been able to log onto it since this problem began. The browser appears to be using the wrong password to log in. (although it has not been changed recently) Another issue I noticed is that on most pages, my address bar is now blank. For example, it is currently displaying the following 2 symbols and nothing else. Round symbol: for site information Lock symbol: "verified by Amazon"

Gekozen oplossing

Skiddingme said

Including passwords? BTW: Thanks for the help!

Yes, everything. It will be in your Profile if back it up. You can also use Firefox Screenshots to take a pic of them then just need to refer to that.

Dit antwoord in context lezen 👍 0

Alle antwoorden (7)

more options

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

then

more options

If I have to uninstall, I am not sure if I want to go through downloading again and then reinstalling a bunch of updates. I have a slow connection and big downloads are a pain.

more options

HI, There is nothing to download. I Refresh uses a file to turn Firefox back to Default like it was the day you downloaded it. You will have redo any Customization and add back any Extensions.

Do backup or will loose your data.

more options

Including passwords?

BTW: Thanks for the help!

more options

Gekozen oplossing

Skiddingme said

Including passwords? BTW: Thanks for the help!

Yes, everything. It will be in your Profile if back it up. You can also use Firefox Screenshots to take a pic of them then just need to refer to that.

more options

That fixed it.

Thanks.

more options

Im back. Some of my settings were not restored and I cant seem to find the location to change them.

One is for pages to open in a new tab. The other is for the menu bar (top-left)

I also noticed that when I open a PDF with Fire Fox the zoom feature is missing.