Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

While trying to upgrade to Firefox 4 on my new macbook, i get the error message "The operation can’t be completed because you don’t have permission to access some of the items." What do I do??

  • 1 antwoord
  • 6 hebben dit probleem
  • 35 weergaven
  • Laatste antwoord van cor-el

more options

I download the upgrade, am prompted to move it into the applications folder, and when attempting to do so, receive the error message....

I download the upgrade, am prompted to move it into the applications folder, and when attempting to do so, receive the error message....

Alle antwoorden (1)

more options

If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.