Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How do I see my add-ons in the manager?

  • 3 antwoorden
  • 2 hebben dit probleem
  • 9 weergaven
  • Laatste antwoord van Vortican

more options

When I pull up my extensions tab in the add-ons manager it is blank. It will not load any of my extensions to manage or be able to delete them. How do I resolve this issue?

When I pull up my extensions tab in the add-ons manager it is blank. It will not load any of my extensions to manage or be able to delete them. How do I resolve this issue?

Gekozen oplossing

One of the files that stores details about your installed extensions could be corrupt. To fix the problem:

Open your Firefox profile folder using the directions in this article:

Profiles - Where Firefox stores your bookmarks, passwords and other user data

Next, close Firefox and then delete (or rename) any of these files you see listed:

  • extensions.cache
  • extensions.ini
  • extensions.rdf
  • extensions.sqlite
  • extensions.sqlite-journal

Reopen Firefox to see if that solves the problem.

Ref:

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

more options

Gekozen oplossing

One of the files that stores details about your installed extensions could be corrupt. To fix the problem:

Open your Firefox profile folder using the directions in this article:

Profiles - Where Firefox stores your bookmarks, passwords and other user data

Next, close Firefox and then delete (or rename) any of these files you see listed:

  • extensions.cache
  • extensions.ini
  • extensions.rdf
  • extensions.sqlite
  • extensions.sqlite-journal

Reopen Firefox to see if that solves the problem.

Ref:

more options

You may also have to delete the compatibility.ini file to make Firefox rebuild some other files in the Firefox Profile Folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
more options

Thanks to you both for the help, it got things handled. You guys are the best.