mozilla firefox nor responding
whenever i open firefox, it opens but does not work a bit, does not respond. if I reinstall it, it works perfectly well during first time launch opening and if i close the browser..... same problem... I have to reinstall it to get it worked just for once and after close same problem... the same thing continues.... please fix it.... windows 7, 32bit
All Replies (3)
What's your computer system and Firefox version?
Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
You can create a new profile as a quick test to see if your current profile is causing the problem.
See "Creating a profile":
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.